Key Account Manager

Reckitt
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Leadership","Interpersonal skills","Communication","Analytical skills","Resilience"]

Own the customer strategy for a national key account, driving and executing business growth plans with Sales Leadership. Manage customer and channel performance, sales forecasting, and sales strategy to exceed key measures. Partner with brand and trade marketing, demand planning, and field sales to deliver category strategy and best-in-class 4P execution, including negotiations, promotions, and continuous improvement through shopper insights and scan data. Lead QBRs and annual joint business planning.

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Reckitt
Reckitt
1 hour ago

Key Account Manager

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Last checked: 1 hour agoStatus: Live

Job Summary

Own the customer strategy for a national key account, driving and executing business growth plans with Sales Leadership. Manage customer and channel performance, sales forecasting, and sales strategy to exceed key measures. Partner with brand and trade marketing, demand planning, and field sales to deliver category strategy and best-in-class 4P execution, including negotiations, promotions, and continuous improvement through shopper insights and scan data. Lead QBRs and annual joint business planning.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and manage relationships with buyers, contributing to customer strategy and ensuring local objectives are achieved.
  • •Achieve/exceed key sales measures and targets for the national account (NR, COP, NWC, and trade spend).
  • •Partner with brand and trade marketing to develop and implement customer category strategy and 4P execution.
  • •Work with demand planning and trade marketing to ensure customer service levels and drive category/trade business plans, including negotiations and promotional execution.
  • •Lead quarterly business reviews and annual joint business planning, using scan data and shopper insights to drive data-informed strategy and continuous improvement.

Pay and Benefits

Perks:Parental BenefitsEmployee AssistanceLife Insurance

Key Requirements

  • •5+ years of sales experience with a blue-chip FMCG company and a proven track record with key retailers.
  • •Ability to influence and engage key figures within customer organizations.
  • •Preferably experience in marketing, trade marketing, and/or finance.
  • •Bachelor’s degree level education in a commercial subject.
  • •Strong analytical, communication (English), leadership, and interpersonal skills, including resilience and results orientation.
Experience:FMCGSales
Education:Bachelor's in commercial subject
Skills:LeadershipInterpersonal skillsCommunicationAnalytical skillsResilience
Languages:English

Company Brief

Reckitt
Global consumer goods company producing health, hygiene, and home products across well-known brands. Operates in multiple markets offering over-the-counter health, personal care, and household cleaning products to consumers worldwide.
Industry: FMCG
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Slough, United Kingdom
Founded: 1999
WebsiteLinkedIn