Técnico de soporte en sitio

NTT
Mexico
Workplace: OnsiteFull timeFunction: Product ManagementSkills: ["Client communication","Troubleshooting"]

Provide on-site integration and support for company and multi-vendor systems, including installation, implementation, configuration, maintenance, troubleshooting, and repair. Install and support desktops, notebooks, printers, and related peripherals, and act as the client liaison for administrative and technical matters. Determine whether issues fall under sales, client support, or engineering for resolution.

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FursaFursa
NTT
NTT
1 week ago

Técnico de soporte en sitio

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Provide on-site integration and support for company and multi-vendor systems, including installation, implementation, configuration, maintenance, troubleshooting, and repair. Install and support desktops, notebooks, printers, and related peripherals, and act as the client liaison for administrative and technical matters. Determine whether issues fall under sales, client support, or engineering for resolution.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Perform on-site integration of company and multi-vendor systems solutions, including hardware, software, networking products, and operating systems.
  • •On-site and/or remote installation, implementation, configuration, maintenance, troubleshooting, and/or repair of desktops, notebooks, printers, and associated peripherals.
  • •Serve as a liaison with the client on administrative and technical matters.
  • •Interpret client needs and clarify whether resolution is handled by sales personnel, client support representatives, or engineers.
  • •Support company systems deployment through troubleshooting and repair of end-user equipment and related peripherals.

Key Requirements

Skills:Client communicationTroubleshooting
Tech Stack:Operating systemsNetworkingDesktopsNotebooksPrintersPeripherals

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn