Seasonal Sales Associate

Tapestry
Hong Kong
Workplace: OnsiteSeasonalFunction: SalesExperience: 1+ yearsSkills: ["Clienteling","Data acquisition","Adaptability","Customer service","Team collaboration"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for the Coach brand. Meet personal and store sales goals by building client relationships, providing product expertise, and driving cross-sell and upsell through tailored recommendations. Use Mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases, while completing daily operational tasks that keep the sales floor and stockroom organized and customer-ready.

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FursaFursa
Tapestry
Tapestry
2 months ago

Seasonal Sales Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for the Coach brand. Meet personal and store sales goals by building client relationships, providing product expertise, and driving cross-sell and upsell through tailored recommendations. Use Mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases, while completing daily operational tasks that keep the sales floor and stockroom organized and customer-ready.
Location: Hong Kong
Workplace: Onsite
Employment Type: Seasonal
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to Coach Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales through cross-selling, upselling, and tailored recommendations; develop and execute personal sales plans to meet KPIs.
  • •Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Support daily store operations and maintain standards: cash wrap, inventory processing, replenishment, visual merchandising, transaction processing, and receiving/stocking shipments.

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) and knowledge of fashion trends and competitors.
  • •Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS), including walkie-talkie use.
  • •Strong English proficiency.
  • •Luxury retail background plus social media savvy, including experience with live-stream shopping or video demos and clienteling/data acquisition skills.
  • •Ability to work a flexible schedule, including nights, weekends, peak busy season, and high-traffic retail days (including public holidays).
Experience:1+ yearsLuxury retailOmni-channel retailSocial sellingLive-stream shopping
Skills:ClientelingData acquisitionAdaptabilityCustomer serviceTeam collaboration
Languages:English
Tech Stack:POSMobile POSIPadLaptopShort-form videoSocial sellingClienteling toolsWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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