Services Sales Solutions Director

Salesforce
Zurich
Workplace: HybridFull timeFunction: SalesExperience: 10+ yearsSkills: ["Leadership","Mentoring","Written communication","Verbal communication","Facilitation","Analytical skills","Problem-solving","Conflict resolution","Business acumen","Commercial negotiation"]

Lead pre-sales discovery and solutioning for large, transformational professional services engagements, partnering with Account Partners to define customer outcomes and shape viable implementation designs. Own development of comprehensive proposals and Statements of Work (SOWs), including estimates, timelines, staffing plans, and risk mitigation. Translate executive objectives into executable plans, embed AI-augmented/AI-native delivery approaches, and ensure a clean transition to delivery for rapid mobilization.

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FursaFursa
Salesforce
Salesforce
14 hours ago

Services Sales Solutions Director

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Job Summary

Lead pre-sales discovery and solutioning for large, transformational professional services engagements, partnering with Account Partners to define customer outcomes and shape viable implementation designs. Own development of comprehensive proposals and Statements of Work (SOWs), including estimates, timelines, staffing plans, and risk mitigation. Translate executive objectives into executable plans, embed AI-augmented/AI-native delivery approaches, and ensure a clean transition to delivery for rapid mobilization.
Location: Zurich
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Director level

Key Responsibilities

  • •Lead pre-sales discovery to define customer outcomes and translate them into a viable high-level solution design.
  • •Develop and articulate comprehensive implementation proposals and Statements of Work (SOWs), including estimates, timelines, staffing plans, and deliverables.
  • •Champion AI-augmented and AI-native delivery models within proposals and embed Agentforce/AI-driven approaches to accelerate time-to-value.
  • •Partner with Account Partners to structure deal financial strategy and implementation roadmap, including co-presenting value and strategic outcomes to clients.
  • •Ensure clean transition from pre-sales to delivery by managing scoping, scope boundaries/assumptions, commitments, and risk mitigation for rapid mobilization.
Travel: Medium travel

Key Requirements

  • •10+ years delivering enterprise-level consulting services, including 7+ years focused on the Salesforce platform (Life Sciences/Healthcare experience preferred).
  • •7+ years leading enterprise project or program work (SaaS preferred) to inform accurate scoping and estimation.
  • •Hands-on fluency with AI-powered scoping and estimation tools, with judgment for where AI-assisted estimates need human refinement.
  • •Demonstrated end-to-end pre-sales leadership: discovery, solutioning, estimating, and SOW creation for multi-cloud transformational programs.
  • •Proficiency in Salesforce platform and solutions, including strong written/verbal communication for C-level executive advisory and presentations.
Experience:10+ yearsEnterprise consultingSaaSLife SciencesHealthcareSalesforce platformMulti-cloud
Skills:LeadershipMentoringWritten communicationVerbal communicationFacilitationAnalytical skillsProblem-solvingConflict resolutionBusiness acumenCommercial negotiation
Certifications:Salesforce Platform AdministratorSalesforce Sales Cloud ConsultantAgentforce SpecialistSalesforce Service Cloud
Tech Stack:SalesforceAgentforceSales CloudService CloudSalesforce Life Sciences Cloud

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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