Relationship Manager

Edenred
Florida
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 1-2 yearsEducation: bachelorsSkills: ["Communication","Adaptability","Customer service","Problem-solving","Teamwork"]

Relationship Manager at Edenred Pay USA, driving stakeholder partnerships and delivering Edenred Pay systems solutions for Accounts Payable. You’ll manage customer services, vendor enablement, and account support while educating clients on best practices. Requires 1–2 years of customer service experience and a bachelor’s degree, with strong communication and adaptability in a dynamic, FinTech payments environment.

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Edenred
Edenred
4 months ago

Relationship Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Relationship Manager at Edenred Pay USA, driving stakeholder partnerships and delivering Edenred Pay systems solutions for Accounts Payable. You’ll manage customer services, vendor enablement, and account support while educating clients on best practices. Requires 1–2 years of customer service experience and a bachelor’s degree, with strong communication and adaptability in a dynamic, FinTech payments environment.
Location: Florida
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage and provide customer services, including product delivery, supplier enablement, supplier support, and ongoing account support
  • •Answer customer inquiries through troubleshooting and cross-department collaboration
  • •Educate customers on best practices and processes regarding accounts payable processing
  • •Lead conference calls and training with customers
  • •Proactively manage vendor enablement campaigns and databases and provide timely reporting to customers

Pay and Benefits

Perks:Medical CoverageLife InsuranceVisionDental401kDisability

Key Requirements

  • •1–2 years of customer service experience
  • •Bachelor’s degree (business, communications, finance, or related)
  • •Strong communication skills
  • •Adaptive to frequent process changes
  • •Background check required
Experience:1-2 yearsFinTechPaymentsB2B
Education:Bachelor's
Skills:CommunicationAdaptabilityCustomer serviceProblem-solvingTeamwork
Tech Stack:SalesforceExcelMicrosoft Office

Company Brief

Edenred
Provides prepaid corporate services and solutions including employee benefits, meal vouchers, expense management, and fleet & mobility solutions to businesses worldwide, enabling workplace services and digitized payment solutions.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2010
WebsiteLinkedIn