Associate Renewals Manager
Salesforce
Mexico City
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Negotiation","Process management","Customer management","Risk mitigation","Collaboration"]Own and execute a territory-based portfolio of renewal contracts, partnering with Sales and Customer Success & Growth to secure renewals. You’ll develop win/win negotiation strategies for small accounts, manage renewals end-to-end, identify customer requirements and roadblocks, and communicate renewal risk to mitigate it. Maintain and forecast a rolling 90-day renewal outlook while minimizing financial attrition, locking in favorable terms, and spotting growth opportunities.

