Sword Health

19 hours ago

Sr. Partner Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Own the operational backbone for a portfolio of partner relationships, driving configuration, file feeds, billing, integrations, reporting, and implementation work. Lead partner-level escalations to resolution by coordinating with Partner Sales, Product, Client & Data Operations, and Customer Success. Prepare and deliver account/partner business reviews and serve as the day-to-day operational point of contact, ensuring commitments stay on track and risks are flagged early.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Own operational execution for an assigned partner portfolio, including configuration, file feeds, billing, integrations, and reporting.
•Lead implementations and ongoing operational work for new and existing partners to keep internal commitments on track.
•Run partner-level escalations to resolution, coordinating with Partner Sales, Product, Client and Data Operations, or Customer Success.
•Prepare and deliver account/partner business reviews for your portfolio.
•Serve as the day-to-day operational point of contact for partner and partner-customer stakeholders.

Pay and Benefits

Salary: USD 114,517 - 179,955 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquity

Key Requirements

•Experience owning complex operational workflows for external partners or clients, including billing, integrations, data or file feeds.
•Comfort operating across ambiguity with multiple internal and external stakeholders without a defined playbook for every situation.
•Strong analytical and critical thinking: reason from facts, synthesize clearly, and communicate concisely.
•High initiative and sound judgment—identify what matters and act without needing direction.
•Track record building trust directly with external partners or customers with ongoing accountability for external-facing relationships.

Experience:Digital healthHealth plans

Skills:Analytical thinkingCritical thinkingCommunicationInitiativeSound judgmentBuilding trust

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sword Health

Develops a digital musculoskeletal care platform combining wearable sensors, AI-driven virtual therapists, and clinical care teams to deliver remote physical therapy and rehabilitation programs for employers, health plans, and patients.

Industry: Digital Therapeutics

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Porto, Portugal

Founded: 2015

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Sword Health

19 hours ago

Sr. Partner Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Own operational execution for an assigned partner portfolio, including configuration, file feeds, billing, integrations, and reporting.
•Lead implementations and ongoing operational work for new and existing partners to keep internal commitments on track.
•Run partner-level escalations to resolution, coordinating with Partner Sales, Product, Client and Data Operations, or Customer Success.
•Prepare and deliver account/partner business reviews for your portfolio.
•Serve as the day-to-day operational point of contact for partner and partner-customer stakeholders.

Pay and Benefits

Salary: USD 114,517 - 179,955 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquity

Key Requirements

•Experience owning complex operational workflows for external partners or clients, including billing, integrations, data or file feeds.
•Comfort operating across ambiguity with multiple internal and external stakeholders without a defined playbook for every situation.
•Strong analytical and critical thinking: reason from facts, synthesize clearly, and communicate concisely.
•High initiative and sound judgment—identify what matters and act without needing direction.
•Track record building trust directly with external partners or customers with ongoing accountability for external-facing relationships.

Experience:Digital healthHealth plans

Skills:Analytical thinkingCritical thinkingCommunicationInitiativeSound judgmentBuilding trust

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sword Health

Industry: Digital Therapeutics

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Porto, Portugal

Founded: 2015

Website LinkedIn