Key Account Manager (Creative), Indonesia

Sonoco Products
Indonesia
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Client relationship management","Project management","Stakeholder communication","Coaching","Process improvement"]

Serve as a single point of contact for a designated client area, supporting the Account Manager to ensure delivery against contractual commercial requirements. Drive continuous improvement through day-to-day account support, referencing standard working practices and artwork management processes. Manage and communicate project progress to meet KPI/RTP targets, handle client billing activities, support brand consistency via range checks, and coach/mentor staff while contributing to process and technology improvements.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sonoco Products
Sonoco Products
2 months ago

Key Account Manager (Creative), Indonesia

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Serve as a single point of contact for a designated client area, supporting the Account Manager to ensure delivery against contractual commercial requirements. Drive continuous improvement through day-to-day account support, referencing standard working practices and artwork management processes. Manage and communicate project progress to meet KPI/RTP targets, handle client billing activities, support brand consistency via range checks, and coach/mentor staff while contributing to process and technology improvements.
Location: Indonesia
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Support the Account Manager with the day-to-day running of your designated area of responsibility.
  • •Process pre-artwork build activities using applicable standard working practices and Trident/client artwork management tools.
  • •Manage projects by prioritising, planning, tracking, reporting, and communicating with stakeholders to meet KPI/RTP requirements.
  • •Own the client relationship in conjunction with the Account Manager and coordinate communication channels (face to face, conference call, phone, email).
  • •Prepare quotes and invoices for billing and internal reporting; support brand consistency through range checks and help investigate process improvements, including technology changes via RFC generation and system testing.

Key Requirements

Skills:Client relationship managementProject managementStakeholder communicationCoachingProcess improvement

Company Brief

Sonoco Products
Produces industrial and consumer packaging solutions, including paper, rigid paper containers, plastics, and protective packaging. Sonoco serves a wide range of global customers across food, beverage, healthcare, and industrial markets.
Industry: Printing & Packaging
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hartsville, United States
Founded: 1899
WebsiteLinkedIn