Partner Solutions Engineer, Operational Excellence

Stripe
New York, San Francisco, Chicago, Atlanta, Seattle
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 6+ yearsEducation: bachelorsSkills: ["Problem-solving","Communication","Collaboration","Prioritization","Continuous learning"]

Drive operational excellence for Stripe’s Global Partner Engineering and Operations team by analyzing partner integration and workflow performance, identifying trends and root causes, and translating insights into actionable recommendations. Build and maintain tooling, automation scripts, and scalable ETL/ELT data pipelines. Create dashboards and reports for real-time operational visibility, partner with cross-functional teams to integrate operational tooling needs, and provide technical support to streamline operations at scale.

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Stripe
Stripe
6 hours ago

Partner Solutions Engineer, Operational Excellence

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Job Summary

Drive operational excellence for Stripe’s Global Partner Engineering and Operations team by analyzing partner integration and workflow performance, identifying trends and root causes, and translating insights into actionable recommendations. Build and maintain tooling, automation scripts, and scalable ETL/ELT data pipelines. Create dashboards and reports for real-time operational visibility, partner with cross-functional teams to integrate operational tooling needs, and provide technical support to streamline operations at scale.
Location: New York, San Francisco, Chicago, Atlanta, Seattle
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Use data analysis to monitor the health and performance of partner integrations and operational workflows, identifying trends, anomalies, and improvement areas.
  • •Perform root cause analysis on operational issues using data, and translate insights into operational recommendations and requirements.
  • •Design, build, and maintain tools and automation scripts to streamline manual operational processes and reduce effort.
  • •Design, build, and maintain scalable ETL/ELT data pipelines, data models, and dashboards for real-time visibility into operational metrics and system health.
  • •Collaborate with the Partner Engineering and Operations team and cross-functional engineering and product teams to integrate tooling solutions and support operational needs.

Key Requirements

  • •Bachelor’s degree in Computer Science, Engineering, Information Technology, Data Science, or a related technical field.
  • •6+ years of experience in data analysis, business intelligence, data engineering, or operational support with a strong technical component, preferably supporting technical or business operations teams.
  • •Strong proficiency in SQL to extract, manipulate, and analyze data from complex datasets.
  • •Proven ability to develop tools or automate processes using scripting or programming languages (e.g., Python, Go, Ruby).
  • •Experience with data warehouses (e.g., Snowflake, Redshift, BigQuery) and data visualization tools (e.g., Tableau, Looker, Power BI) to create dashboards and operational reports.
Experience:6+ yearsData analysisBusiness intelligenceData engineeringOperational supportTechnical operationsBusiness operations
Education:Bachelor's
Skills:Problem-solvingCommunicationCollaborationPrioritizationContinuous learning
Languages:English
Tech Stack:SQLPythonGoRubySnowflakeRedshiftBigQueryTableauLookerPower BIETLELTAWS GlueEMRS3Google Cloud DataflowCloud FunctionsAzure Data FactoryAzure FunctionsAirflow

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
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