Deputy Store Manager

Majid Al Futtaim
Riyadh
Workplace: OnsiteOthersFunction: OtherExperience: 4-5 yearsEducation: high_schoolSkills: ["Customer service","Sales leadership","Relationship management","Sales promotion management","Operational compliance"]

Support the Store Manager in running daily store operations, including driving sales to meet KPI targets and leading teams to deliver excellent customer service. Manage store operations when the Store Manager is absent, implement and communicate sales promotions and brand activities, and coordinate with Marketing, Buying, and Planning. Ensure compliance with company policies to minimize stock loss and damage while maintaining brand and customer experience standards.

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Majid Al Futtaim
Majid Al Futtaim
7 months ago

Deputy Store Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Support the Store Manager in running daily store operations, including driving sales to meet KPI targets and leading teams to deliver excellent customer service. Manage store operations when the Store Manager is absent, implement and communicate sales promotions and brand activities, and coordinate with Marketing, Buying, and Planning. Ensure compliance with company policies to minimize stock loss and damage while maintaining brand and customer experience standards.
Location: Riyadh
Workplace: Onsite
Employment Type: Others
Seniority: Manager level

Key Responsibilities

  • •Lead the team in excellent customer service and deliver exceptional customer experiences aligned to company/brand CX standards.
  • •Drive the store team to deliver the highest levels of customer service and business performance.
  • •Drive sales initiatives to increase sales and business improvement by monitoring KPI targets.
  • •Manage and implement sales promotions and brand activities, coordinating communication with relevant support teams.
  • •Ensure smooth store operations in the absence of the store manager and implement compliance with company policies to minimize stock loss and damage.

Key Requirements

  • •High school diploma/certificate (Diploma).
  • •Qualification in a retail-related field is an added advantage.
  • •Minimum 4-5 years of industry experience.
  • •Management skills.
Experience:4-5 years
Education:High School
Skills:Customer serviceSales leadershipRelationship managementSales promotion managementOperational compliance

Company Brief

Majid Al Futtaim
Emirati-owned diversified lifestyle conglomerate operating shopping malls, retail (including Carrefour franchise), leisure, hotels, and real estate across the Middle East, Africa and Asia, serving hundreds of millions of customers annually.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1992
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Glassdoor: 3.5
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