AI Operations Manager

NBC Universal
United States
Workplace: HybridFull timeUSD 115,000 - 140,000 annuallyFunction: Business OperationsExperience: 8+ yearsSkills: ["Executive communication","Technical analysis","Project management","Organizational skills","Cross-functional collaboration"]

Oversee the implementation of AI capabilities within Global Media Operations to reduce manual touchpoints and drive automation. Define and prioritize AI opportunities, translate use cases into actionable requirements, and lead end-to-end delivery and operational rollout (SOPs, training, adoption measurement). Partner with Product and Engineering teams to deliver secure, scalable solutions aligned to enterprise governance, and coordinate with external vendors and NBCUniversal’s Enterprise AI organization.

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FursaFursa
NBC Universal
NBC Universal
1 day ago

AI Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Oversee the implementation of AI capabilities within Global Media Operations to reduce manual touchpoints and drive automation. Define and prioritize AI opportunities, translate use cases into actionable requirements, and lead end-to-end delivery and operational rollout (SOPs, training, adoption measurement). Partner with Product and Engineering teams to deliver secure, scalable solutions aligned to enterprise governance, and coordinate with external vendors and NBCUniversal’s Enterprise AI organization.
Location: United States
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Identify and prioritize AI and automation opportunities by defining problem statements, jobs-to-be-done, current costs, and value proposition aligned to LRP.
  • •Translate priority use cases into actionable requirements and build workflows/skills within approved platforms.
  • •Lead end-to-end delivery of AI and automation solutions across the project lifecycle.
  • •Lead operational rollout of AI solutions, including SOP development, user training, and adoption measurement.
  • •Partner cross-functionally (Product, Engineering, and O&T) and coordinate external vendors to deliver integrated, scalable, secure AI solutions. Liaise with Enterprise AI for training and best practices.

Pay and Benefits

Salary: USD 115,000 - 140,000 annually
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Bachelor’s degree in a media-related field (preferred).
  • •8+ years of relevant experience in media, including delivering complex operational or automation projects.
  • •Strong proficiency in workflow documentation, technical analysis, project management, and product roadmaps.
  • •Strong executive communication skills to translate complex initiatives into business value.
  • •Background in television, film, or digital media distribution.
Experience:8+ yearsMediaAIAutomation
Education:
Skills:Executive communicationTechnical analysisProject managementOrganizational skillsCross-functional collaboration
Languages:English
Tech Stack:AIAutomationWorkflow documentationLucidchartAirtableSmartsheetMicrosoft Office 365SOP developmentUser training

Company Brief

NBC Universal
NBCUniversal is a global media and entertainment company producing and distributing film, television, news, sports and streaming content, and operating theme parks and consumer experiences across a portfolio of well-known brands including NBC, Universal Pictures and Peacock.
Industry: Film & Television
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: New York City, United States
Founded: 2004
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