Driver Operations Associate, Fleet Onboarding (3-month contract)

Lalamove
Kuala Lumpur
Workplace: OnsiteContractFunction: Transportation & Fleet OperationsSkills: ["Communication","Prioritization","Structured thinking","Autonomy","Adaptability"]

Identify and onboard key affiliate partners to drive high-volume driver lead generation, then manage those activities end-to-end through onboarding and registration. Plan and execute on-the-ground field activations in Kuala Lumpur, train partners on the referral system, and resolve onboarding friction. Stay on top of market trends and competitor driver incentives to keep referral programs competitive, while ensuring referred leads successfully complete the full onboarding cycle.

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FursaFursa
Lalamove
Lalamove
2 days ago

Driver Operations Associate, Fleet Onboarding (3-month contract)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Identify and onboard key affiliate partners to drive high-volume driver lead generation, then manage those activities end-to-end through onboarding and registration. Plan and execute on-the-ground field activations in Kuala Lumpur, train partners on the referral system, and resolve onboarding friction. Stay on top of market trends and competitor driver incentives to keep referral programs competitive, while ensuring referred leads successfully complete the full onboarding cycle.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Contract · Permanent
Job Function: Transportation & Fleet Operations

Key Responsibilities

  • •Identify and acquire referrers, industry influencers, and local community leaders to support mass lead generation.
  • •Target and onboard car rental companies and other affiliates (automotive workshops, driving schools, digital driver communities) to expand the driver leads funnel.
  • •Develop and manage affiliate/referrer activities to drive consistent, high-volume driver registrations.
  • •Plan and execute on-the-ground strategies and field activations to achieve driver acquisition targets.
  • •Ensure referred driver leads complete the onboarding/registration cycle; train partners and handle enquiries to resolve onboarding friction.

Key Requirements

  • •An outgoing, open-minded personality to interact and influence people with different profiles.
  • •A go-getter attitude to bring solutions and ideas to daily operations needs.
  • •Strong prioritization and structured mindset to handle multiple tasks without compromising quality.
  • •Ability to operate autonomously and adapt to an ever-changing working environment.
  • •Strong understanding to adhere to company process and SOPs and provide accurate information using the right tools.
Skills:CommunicationPrioritizationStructured thinkingAutonomyAdaptability

Company Brief

Lalamove
On-demand logistics platform providing same-day delivery, courier, and freight services for individuals and businesses across urban centers, connecting drivers with customers via a mobile and web app.
Industry: Last Mile Delivery
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Hong Kong, Hong Kong
Founded: 2013
WebsiteLinkedIn