Stage Experience Lead - Full Time (Oakville, ON, CA, L6H 3H6)

Sephora
Oakville
Full timeCAD 22.2 - 26.1 hourlyFunction: Administration & Executive AssistanceExperience: 1-3 yearsSkills: ["Communication","Coaching","Team building","Client service","Influencing"]

Lead Sephora’s client and sales floor experience in the Oakville location by overseeing Beauty, Skincare, Fragrance & Haircare (or a combination of areas). Ensure the on-stage team executes Sephora’s selling model, responds to client feedback, and is trained on client interactive technology. Support events, coach performance within your assigned area, and partner with leadership to identify business opportunities and improve client service.

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Sephora
Sephora
3 days ago

Stage Experience Lead - Full Time (Oakville, ON, CA, L6H 3H6)

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Last checked: 19 minutes agoStatus: Live

Job Summary

Lead Sephora’s client and sales floor experience in the Oakville location by overseeing Beauty, Skincare, Fragrance & Haircare (or a combination of areas). Ensure the on-stage team executes Sephora’s selling model, responds to client feedback, and is trained on client interactive technology. Support events, coach performance within your assigned area, and partner with leadership to identify business opportunities and improve client service.
Location: Oakville
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee all sales floor departments within the assigned Sephora location, including Beauty, Skincare, Fragrance & Haircare (or a combination).
  • •Ensure the on-stage team properly executes Sephora’s selling model and supports timely response to client feedback.
  • •Support training of World selling cast in Client Interactive Technology.
  • •Support in-store events as needed to help the store achieve goals and meet client needs.
  • •Coach and participate in regular check-ins related to performance assessment and development within the assigned area.

Pay and Benefits

Salary: CAD 22.2 - 26.1 hourly

Key Requirements

  • •1 to 3 years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • •Excellent verbal and written communication skills with the ability to influence business partners at all levels.
  • •Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast.
  • •Ability to coach performance management situations within the assigned area and deliver timely feedback for improvement.
Experience:1-3 years
Skills:CommunicationCoachingTeam buildingClient serviceInfluencing

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn