Machine Learning Engineer Intern (Commercial AI-CRM and Transaction) - 2027 Summer

TikTok
San Jose
Workplace: OnsiteInternshipFunction: Data Science & Machine LearningEducation: mastersSkills: ["Collaboration","Communication"]

Work on TikTok’s Commercial AI-CRM and Transaction team to build intelligent agent systems that drive advertiser growth. You’ll research and prototype LLM agent technologies, multi-turn dialogue and AI call interaction, and decision-making for customer risk and credit estimation. Leverage customer and business signals to generate customer insights and profiles, using ML models and post-training methods to improve enterprise outcomes.

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FursaFursa
TikTok
TikTok
15 hours ago

Machine Learning Engineer Intern (Commercial AI-CRM and Transaction) - 2027 Summer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Work on TikTok’s Commercial AI-CRM and Transaction team to build intelligent agent systems that drive advertiser growth. You’ll research and prototype LLM agent technologies, multi-turn dialogue and AI call interaction, and decision-making for customer risk and credit estimation. Leverage customer and business signals to generate customer insights and profiles, using ML models and post-training methods to improve enterprise outcomes.
Location: San Jose
Workplace: Onsite
Employment Type: Internship
Job Function: Data Science & Machine Learning
Seniority: Intern level

Key Responsibilities

  • •Research LLM agent technologies including reasoning, task planning, knowledge augmentation, long-term memory, and autonomous decision-making; build systems to optimize continuously.
  • •Explore intelligent dialogue and AI call interaction technologies including real-time speech, multi-turn dialogue, intent understanding, and dialogue strategy generation; build AI sales agents.
  • •Combine customer data, business knowledge, and ML models for customer risk identification, credit limit estimation, and intelligent decision-making to balance growth and risk.
  • •Use LLM and ML to understand customer industries, brands, business status, and relationships; build customer profiles and identify needs and opportunities to enhance customer management.

Key Requirements

  • •Currently pursuing a Master's degree in Computer Science, Artificial Intelligence, Natural Language Processing, or a related technical discipline.
  • •Hands-on familiarity with at least one mainstream agent framework (e.g., LangGraph, OpenClaw, Hermes, Codex, Claude Code).
  • •Deep understanding of LLM and AI agent principles, including mainstream agent architectures (e.g., ReAct/PlanAct), multi-agent systems, context engineering, and memory.
  • •Solid AI/ML background with in-depth knowledge of post-training techniques such as SFT and RLHF.
  • •Excellent coding skills with strong data structures/algorithms fundamentals; proficiency in C/C++ or Python.
Education:Master's in Computer Science, Artificial Intelligence, Natural Language Processing, or a related technical discipline
Skills:CollaborationCommunication
Tech Stack:Machine LearningLarge Language Models (LLMs)LLM AgentsLangGraphOpenClawHermesCodexClaude CodeReActPlanActMulti-Agent systemsContext EngineeringMemorySFTRLHFCC++PythonData structuresAlgorithms

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn