Manager, Administrative Coordinator Program

Stripe
Mexico City
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Stakeholder management","Influencing","Program management","Coaching","Judgment"]

Lead Stripe’s Administrative Coordinator program as it scales, building repeatable processes and documentation that support a global administrative support function. Manage the team’s workload and performance, oversee headcount planning and hiring practices, and coordinate onboarding and training logistics. Partner closely with the ABP Program Manager to drive operational cadence, improve programs through automation and continuous improvement, and provide coaching and guidance to coordinators.

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Stripe
Stripe
1 month ago

Manager, Administrative Coordinator Program

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead Stripe’s Administrative Coordinator program as it scales, building repeatable processes and documentation that support a global administrative support function. Manage the team’s workload and performance, oversee headcount planning and hiring practices, and coordinate onboarding and training logistics. Partner closely with the ABP Program Manager to drive operational cadence, improve programs through automation and continuous improvement, and provide coaching and guidance to coordinators.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Manage and lead a team of Administrative Coordinators, maintaining understanding of workload, bandwidth, and performance.
  • •Develop and maintain program scope adherence, documentation, guidelines, and training/onboarding logistics for new coordinators.
  • •Partner with the ABP Program Manager on headcount planning and capacity planning, and manage escalations and concerns.
  • •Serve as an expert on Stripe- and ABP-related policies and guidelines (e.g., travel and expenses) and enforce administrative best practices.
  • •Drive continuous improvements across the global ABP Program through efficiency initiatives, automation, communication, and strategic planning support.

Key Requirements

  • •Experience managing stakeholders and influencing critical client relationships.
  • •Experience in headcount planning and hiring practices.
  • •Experience in project and program management.
  • •Experience as an Administrative or Executive Assistant, or deep knowledge of the administrative support role.
  • •Experience managing or leading individuals or a small team.
Skills:Stakeholder managementInfluencingProgram managementCoachingJudgment
Languages:En

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
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