Senior Operations Manager, Accounts (West)

Commure
Mountain View
Workplace: OnsiteFull timeUSD 100,000 - 160,000 annuallyFunction: Business OperationsExperience: 3-5 yearsSkills: ["Communication","Leadership","Problem-solving","Customer service","Project management"]

Senior Operations Manager focused on Revenue-Cycle Management within a fast-paced SaaS healthcare environment. You’ll own end-to-end client onboarding, define critical business processes across Product, Engineering, Billing, and Sales, drive growth and operational metrics, standardize internal processes, and lead cross-functional initiatives to scale client base and ARR while maintaining high client satisfaction.

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FursaFursa
Commure
Commure
3 months ago

Senior Operations Manager, Accounts (West)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Senior Operations Manager focused on Revenue-Cycle Management within a fast-paced SaaS healthcare environment. You’ll own end-to-end client onboarding, define critical business processes across Product, Engineering, Billing, and Sales, drive growth and operational metrics, standardize internal processes, and lead cross-functional initiatives to scale client base and ARR while maintaining high client satisfaction.
Location: Mountain View
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Drive client growth through operational optimization and new growth initiatives.
  • •Drive operational metrics (process throughput, defect rate, etc.).
  • •Develop and standardize internal processes, reporting, training and documentation as we scale our customer base by 5-10x over the coming 12 months.
  • •Ensure the efficient and timely execution of all essential aspects of internal operations projects.
  • •Engage in cross-functional collaboration with key internal stakeholders, including Product, Engineering, Billing, Launcher, Account Management, and other Operations teams.
Travel: Medium travel

Pay and Benefits

Salary: USD 100,000 - 160,000 annually
Equity and Bonus:Equity
Perks:Equity

Key Requirements

  • •3-5 years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
  • •Experience leading others in client-facing roles
  • •Comfortable working with data and proficiency in SQL + Excel
  • •Expertise in project management: experience deploying multiple projects in a fast-paced environment
  • •Experience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives
Experience:3-5 yearsSaaSHealthcare
Skills:CommunicationLeadershipProblem-solvingCustomer serviceProject management
Tech Stack:SQLExcel

Company Brief

Commure
Builds an AI-powered healthcare platform that automates clinical documentation, revenue cycle management, staff safety, and care coordination for hospitals and health systems, integrating with EHRs to reduce administrative burden and improve clinical and financial outcomes.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Mountain View, United States
Founded: 2017
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor