Sales & Service Manager - Rockefeller Center

Alo Yoga
New York
Workplace: OnsiteFull timeUSD 75,000 - 85,000 annuallyFunction: SalesExperience: 3-5 yearsSkills: ["Communication","Interpersonal skills","Time management","Coaching","Personal accountability"]

Lead store sales and guest experience by overseeing the Sales & Service team on the floor and back of house. Root-cause sales opportunities, drive selling initiatives, and coach team members through product education and guest connection feedback. Partner with the General Manager on sales strategy, budget/reporting metrics (e.g., expenses and sell-thru), and future planning. Represent the business in meetings, collaborate cross-functionally, and manage hiring, scheduling, and succession planning.

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Alo Yoga
Alo Yoga
2 weeks ago

Sales & Service Manager - Rockefeller Center

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Lead store sales and guest experience by overseeing the Sales & Service team on the floor and back of house. Root-cause sales opportunities, drive selling initiatives, and coach team members through product education and guest connection feedback. Partner with the General Manager on sales strategy, budget/reporting metrics (e.g., expenses and sell-thru), and future planning. Represent the business in meetings, collaborate cross-functionally, and manage hiring, scheduling, and succession planning.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Investigate and root cause sales opportunities and partner with the General Manager to escalate process or system gaps.
  • •Oversee the Sales & Service team to deliver exceptional guest experience through guest connection assessment, product education, and coaching.
  • •Develop sales floor coverage by creating workforce solutions and leading selling initiatives throughout the store as needed.
  • •Partner with the General Manager on Sales & Service strategy, execution, budget monitoring, reporting, and planning (e.g., quarterly business review).
  • •Lead talent and operations by ensuring team alignment with ALO mission, managing accountability/coaching, and supporting succession planning, recruitment, and scheduling.

Pay and Benefits

Salary: USD 75,000 - 85,000 annually
Perks:Employee DiscountHealth InsuranceDentalVision401kMonthly IncentivesClothing AllowanceFree Classes

Key Requirements

  • •3-5 years of retail or related industry leadership experience.
  • •Working knowledge of MS Office (Word, Excel and Outlook).
  • •Extraordinary interpersonal and communication skills (verbal and written).
  • •Agile and able to handle multiple tasks in a changing environment.
  • •Must be able to stand and move for an entire shift and lift/push/carry up to 50 pounds.
Experience:3-5 yearsRetail
Skills:CommunicationInterpersonal skillsTime managementCoachingPersonal accountability
Languages:English
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn