Renewal Coordinator - German Speaking

DocuSign
Egypt
Workplace: RemoteFull timeFunction: Executive & General ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Negotiation","Communication","Organization","Problem-solving","Strategic thinking"]

A client-facing renewal specialist focusing on SaaS contracts, owning a portfolio of renewals in an assigned territory, negotiating favorable terms, reducing churn, and identifying growth opportunities by collaborating with cross-functional teams to maximize renewal value.

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DocuSign
DocuSign
1 year ago

Renewal Coordinator - German Speaking

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 52 minutes agoStatus: Closed

Job Summary

A client-facing renewal specialist focusing on SaaS contracts, owning a portfolio of renewals in an assigned territory, negotiating favorable terms, reducing churn, and identifying growth opportunities by collaborating with cross-functional teams to maximize renewal value.
Location: Egypt
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Own and implement win/win negotiation strategies for renewals to enhance contract value while protecting customer trust.
  • •Increase account growth by identifying incremental opportunities upon contract renewal and playing a role on the account team.
  • •Maintain and update a rolling forecast of territory and communicate renewal risk to internal resources to develop resolution strategies.
  • •Collaborate with internal resources (Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management) to develop renewal strategies for upcoming renewals.
  • •Project-manage the renewal cycle and ensure CRM hygiene, quotes and forecasting to achieve financial and strategic revenue targets.

Key Requirements

  • •1+ years of experience within Renewal Management, Account Management or Customer Success
  • •Bachelor’s degree
  • •Fluent in written and spoken English and German
  • •Eligible to work in Egypt
  • •Preferred: 2+ years of experience within Renewal Management, Account Management or Customer Success, ideally within SaaS offerings
Experience:1+ yearsSaaSCustomer SuccessRenewals
Education:Bachelor's
Skills:NegotiationCommunicationOrganizationProblem-solvingStrategic thinking
Languages:EnglishGerman
Tech Stack:CRM

Company Brief

DocuSign
Provides a cloud-based electronic signature and intelligent agreement management platform that automates document workflows, identity verification, contract lifecycle management, and agreement analytics for enterprises and individuals worldwide.
Industry: LegalTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2003
Glassdoor
Glassdoor: 3.6
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