Decagon

1 day ago

Senior Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 34 minutes agoStatus: Live

Job Summary

Serve as a technical advisor in the pre-sales space, partnering with enterprise stakeholders to design and architect AI-native solutions. You’ll qualify and drive value-based solutioning alongside Account Executives, build tailored demonstrations, and clearly communicate complex technical concepts to C-level, business, and engineering audiences. This foundational hire will help shape how generative AI experiences are integrated into complex customer ecosystems.

Location: Austria, Germany, Switzerland

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Advise and consult enterprise prospects and customers on AI-powered solutions.
•Drive value-based solutioning and integration of the Decagon AI-native platform into customer ecosystems.
•Partner with Account Executives to discover and qualify solutions that lead to strong customer ROI.
•Architect generative AI experiences for end users and develop tailored customer demonstrations.
•Communicate complex technical concepts to diverse stakeholders, including C-level decision makers, business users, and engineering teams.

Pay and Benefits

Perks:Paid LeaveHealth InsuranceDentalVisionLife InsuranceDisability BenefitsRetirementParental LeaveFertility BenefitsMeal Allowance

Key Requirements

•4-6 years of customer-facing sales engineering (pre-sales) experience.
•Partner with Account Executives to discover and qualify solutions that drive strong ROI for customers.
•Create and architect generative AI experiences for end users.
•Develop custom demonstrations using the Decagon platform tailored to customer needs and value.
•Communicate complex technical concepts clearly to C-level, business users, and engineering stakeholders.

Experience:4-6 yearsSales engineeringPre-salesEnterpriseGenerative AIHigh-growth startups

Skills:CommunicationInterpersonal skillsTeamwork

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Decagon

1 day ago

Senior Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 34 minutes agoStatus: Live

Job Summary

Location: Austria, Germany, Switzerland

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Advise and consult enterprise prospects and customers on AI-powered solutions.
•Drive value-based solutioning and integration of the Decagon AI-native platform into customer ecosystems.
•Partner with Account Executives to discover and qualify solutions that lead to strong customer ROI.
•Architect generative AI experiences for end users and develop tailored customer demonstrations.
•Communicate complex technical concepts to diverse stakeholders, including C-level decision makers, business users, and engineering teams.

Pay and Benefits

Perks:Paid LeaveHealth InsuranceDentalVisionLife InsuranceDisability BenefitsRetirementParental LeaveFertility BenefitsMeal Allowance

Key Requirements

•4-6 years of customer-facing sales engineering (pre-sales) experience.
•Partner with Account Executives to discover and qualify solutions that drive strong ROI for customers.
•Create and architect generative AI experiences for end users.
•Develop custom demonstrations using the Decagon platform tailored to customer needs and value.
•Communicate complex technical concepts clearly to C-level, business users, and engineering stakeholders.

Experience:4-6 yearsSales engineeringPre-salesEnterpriseGenerative AIHigh-growth startups

Skills:CommunicationInterpersonal skillsTeamwork

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor