Customer Success Associate LATAM (Portuguese-speaking)

Own long-term customer relationships across a high-volume book of business, driving adoption and retention. Use a defined methodology to identify customer needs, communicate Datadog value, and manage opportunities through the full sales cycle. Handle account requests like escalations, billing questions, and enablement support while monitoring usage trends for renewal risks. Partner cross-functionally with support, product, finance, and legal to ensure a strong customer experience.