Sr Account Manager, Benelux & Nordics - Netherlands AMS (Amsterdam, NL)

American Airlines Group
Amsterdam
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Leadership","Negotiation","Interpersonal skills","Communication","Strategic analysis"]

Manage a mixed portfolio of agency and corporate customers across Benelux & Nordics (Netherlands AMS), driving revenue and share growth for American Airlines’ AJB. Own account development and marketing/promotional activities, run reporting and QBRs, and deliver performance reviews and high-impact presentations to senior stakeholders. Represent AA locally through relationships with CVBs and travel associations, execute value-based selling, and maintain expertise across AA and oneworld/JB partner offerings.

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American Airlines Group
American Airlines Group
2 days ago

Sr Account Manager, Benelux & Nordics - Netherlands AMS (Amsterdam, NL)

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Job Summary

Manage a mixed portfolio of agency and corporate customers across Benelux & Nordics (Netherlands AMS), driving revenue and share growth for American Airlines’ AJB. Own account development and marketing/promotional activities, run reporting and QBRs, and deliver performance reviews and high-impact presentations to senior stakeholders. Represent AA locally through relationships with CVBs and travel associations, execute value-based selling, and maintain expertise across AA and oneworld/JB partner offerings.
Location: Amsterdam
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Account manage a portfolio of agency and corporate customers with JB partners to maximize revenue and profitability.
  • •Analyze customer performance via reporting and identify revenue opportunities.
  • •Conduct partnership performance reviews (QBRs) to confirm targets and share AA updates.
  • •Deliver high-impact presentations and reviews to senior management with agency and corporate customers.
  • •Execute value-based selling and account strategy, planning, and competitive analysis; represent AA locally and manage relationships with local CVBs and travel associations.
Travel: Medium travel

Key Requirements

  • •Prior airline, GDS, or related travel industry account management experience.
  • •Strong leadership and motivation skills.
  • •Strong administrative, negotiation, and interpersonal skills.
  • •Extensive B2B experience in Leisure and OTAs environments.
  • •Thorough knowledge of indirect sales, the travel industry, and airline economics.
Experience:Travel industryAirlinesOTAsLeisure travelIndirect sales
Skills:LeadershipNegotiationInterpersonal skillsCommunicationStrategic analysis
Tech Stack:GDSSaleshub

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn