Client Service Analyst - Corporate Mortgage Finance

Huntington Bancshares
Dallas
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Collaboration","Organizational skills","Customer service","Attention to detail"]

Provide day-to-day client service for corporate mortgage warehouse loans by supporting warehouse lending operations and ensuring accuracy and SLA compliance. Review and process collateral-related activities (including document reviews, shipping, investor releases, and eNotes), respond to client inquiries via phone/email/virtual meetings, and manage exceptions through clear communication. Approve transaction requests within your authority, collaborate with internal stakeholders, and support business continuity during outages or disasters.

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Huntington Bancshares
Huntington Bancshares
8 hours ago

Client Service Analyst - Corporate Mortgage Finance

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Provide day-to-day client service for corporate mortgage warehouse loans by supporting warehouse lending operations and ensuring accuracy and SLA compliance. Review and process collateral-related activities (including document reviews, shipping, investor releases, and eNotes), respond to client inquiries via phone/email/virtual meetings, and manage exceptions through clear communication. Approve transaction requests within your authority, collaborate with internal stakeholders, and support business continuity during outages or disasters.
Location: Dallas
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Support warehouse lending loan activities, primarily collateral processing (document reviews, shipping collateral, processing investor releases and eNotes)
  • •Provide high-touch client support by building and maintaining client relationships via phone, email, and virtual meetings
  • •Ensure transactions and client inquiry responses are accurate and completed within SLAs
  • •Review and approve transaction requests related to fundings, collateral, and/or settlements within assigned authority and per company policy
  • •Act on queues/reports/assignments within procedure timeframes, escalate delays before SLA misses, and support business continuity during disasters/outages

Key Requirements

  • •High school diploma, GED, or equivalent
  • •2+ years of relevant mortgage operations experience, preferably in a fast-paced environment
  • •2+ years of proficient experience with Microsoft Office Suite
  • •Operational experience in mortgage warehouse finance or other specialty finance areas (preferred)
  • •Experience using ProMerit (preferred), plus strong written and verbal communication skills
Experience:2+ yearsMortgage operationsMortgage financeMortgage warehouse finance
Education:High School
Skills:CommunicationCollaborationOrganizational skillsCustomer serviceAttention to detail
Tech Stack:Microsoft Office SuiteProMerit

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn