Thumbtack

2 months ago

Sr Engineering Technical Program Manager - Internal Platform Infrastructure

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Own the Internal Platform Infrastructure program, driving the platform and integration layer that powers Thumbtack’s operational teams. Lead architecture-heavy delivery across identity, security, and enterprise tooling initiatives, coordinating with Engineering, Security, IT, Procurement, Data, HR, and business stakeholders. Manage end-to-end programs, vendor technical relationships, enterprise AI platform evaluation and deployment, and data/workflow infrastructure initiatives—ensuring roadmap and OKR execution with multiple concurrent workstreams.

Location: Ontario

Workplace: Remote

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Mid level

Key Responsibilities

•Drive end-to-end program management across Business Applications and IT Infrastructure portfolios, from discovery and prioritization through implementation and operationalization.
•Lead architecture-heavy platform and integration programs across an integrated tooling stack, driving RFCs, design reviews, and tradeoff discussions.
•Own vendor and third-party technical relationships, including evaluations, pilot design, contract/renewal coordination, technical escalations, and build-vs-buy recommendations.
•Program manage identity, access, and security initiatives spanning SSO, SCIM, RBAC, service accounts, device trust, zero trust, and compliance tooling rollouts.
•Drive enterprise AI platform evaluation and deployment and coordinate data/workflow infrastructure initiatives across ETL/reverse ETL, system migrations, source-of-truth modeling, and business-critical integrations.

Pay and Benefits

Salary: USD 145,400 - 188,100 annually

Key Requirements

•5+ years in Technical Program Management within infrastructure, platform, enterprise systems, or IT organizations, partnering across Engineering, Security, IT, Procurement, Data, HR, and business stakeholders.
•Strong technical fluency with authentication/identity patterns (SSO, SCIM, RBAC, service accounts), plus infrastructure concepts (AWS, IAM, Terraform) and infrastructure-as-code workflows.
•Experience across complex, integrated tooling stacks spanning CRM, telephony, automation, identity, and data systems, including APIs, ETL/reverse ETL, data pipelines, and source-of-truth modeling.
•Proven vendor management across RFP/RFI processes, evaluations, pilots, renewals, and escalation management.
•Practical fluency in modern enterprise AI concepts (LLMs, AI agents, tool/skill frameworks, MCP/connector patterns, governance, guardrails) with demonstrated use of AI to accelerate program work.

Experience:5+ yearsTechnical program managementInfrastructurePlatformEnterprise systemsIT organizationsVendor managementEnterprise AI

Skills:Written communicationVerbal communicationAlignmentDecision makingCross-functional collaboration

Tech Stack:SSOSCIMRBACAWSIAMTerraformInfrastructure-as-codeCRMTelephonyAutomationAPIsETLReverse ETLData pipelinesSource-of-truth modelingLLM-based agentsTool frameworksSkill frameworksMCPConnector patterns

Company Brief

Thumbtack

Provides an online marketplace connecting local service professionals (home improvement, events, lessons, and more) with customers seeking quotes, reviews, and booking tools to hire vetted contractors and providers.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: San Francisco, United States

Founded: 2008

Website LinkedIn

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Thumbtack

2 months ago

Sr Engineering Technical Program Manager - Internal Platform Infrastructure

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Ontario

Workplace: Remote

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Mid level

Key Responsibilities

•Drive end-to-end program management across Business Applications and IT Infrastructure portfolios, from discovery and prioritization through implementation and operationalization.
•Lead architecture-heavy platform and integration programs across an integrated tooling stack, driving RFCs, design reviews, and tradeoff discussions.
•Own vendor and third-party technical relationships, including evaluations, pilot design, contract/renewal coordination, technical escalations, and build-vs-buy recommendations.
•Program manage identity, access, and security initiatives spanning SSO, SCIM, RBAC, service accounts, device trust, zero trust, and compliance tooling rollouts.
•Drive enterprise AI platform evaluation and deployment and coordinate data/workflow infrastructure initiatives across ETL/reverse ETL, system migrations, source-of-truth modeling, and business-critical integrations.

Pay and Benefits

Salary: USD 145,400 - 188,100 annually

Key Requirements

•5+ years in Technical Program Management within infrastructure, platform, enterprise systems, or IT organizations, partnering across Engineering, Security, IT, Procurement, Data, HR, and business stakeholders.
•Strong technical fluency with authentication/identity patterns (SSO, SCIM, RBAC, service accounts), plus infrastructure concepts (AWS, IAM, Terraform) and infrastructure-as-code workflows.
•Experience across complex, integrated tooling stacks spanning CRM, telephony, automation, identity, and data systems, including APIs, ETL/reverse ETL, data pipelines, and source-of-truth modeling.
•Proven vendor management across RFP/RFI processes, evaluations, pilots, renewals, and escalation management.
•Practical fluency in modern enterprise AI concepts (LLMs, AI agents, tool/skill frameworks, MCP/connector patterns, governance, guardrails) with demonstrated use of AI to accelerate program work.

Experience:5+ yearsTechnical program managementInfrastructurePlatformEnterprise systemsIT organizationsVendor managementEnterprise AI

Skills:Written communicationVerbal communicationAlignmentDecision makingCross-functional collaboration

Company Brief

Thumbtack

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: San Francisco, United States

Founded: 2008

Website LinkedIn