Property Claims Adjuster Specialist - Field

USAA
United States
Workplace: OnsiteFull timeUSD 69,920 - 133,620 annuallyFunction: Insurance & ActuarialExperience: 2+ yearsEducation: high_schoolSkills: ["Negotiation","Investigation","Communication","Conflict resolution","Problem-solving"]

Investigate, evaluate, negotiate, and settle complex property insurance claims using technology and virtual inspection tools, while managing a caseload within established guidelines. Partner with vendors and internal teams to resolve claims, conduct research across multiple sources, and determine coverage, subrogation, and Special Investigation Unit referrals. Handle higher-complexity cases, maintain accurate documentation, and support catastrophe (CAT) response operations with possible extensive travel.

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FursaFursa
USAA
USAA
4 days ago

Property Claims Adjuster Specialist - Field

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Investigate, evaluate, negotiate, and settle complex property insurance claims using technology and virtual inspection tools, while managing a caseload within established guidelines. Partner with vendors and internal teams to resolve claims, conduct research across multiple sources, and determine coverage, subrogation, and Special Investigation Unit referrals. Handle higher-complexity cases, maintain accurate documentation, and support catastrophe (CAT) response operations with possible extensive travel.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Mid level

Key Responsibilities

  • •Proactively manage an assigned caseload of complex property claims within established guidelines.
  • •Investigate and research claim damages using multiple sources; identify discrepancies and subrogation potential.
  • •Analyze complex policy terms to determine coverage, create Special Investigation Unit (SIU) referrals when appropriate, and negotiate settlements within authority.
  • •Maintain accurate, thorough, and current claim file documentation throughout the claims process.
  • •Advance claims estimating using technology/virtual inspection tools and support CAT response, including on-call availability and extensive travel when needed.
Travel: Extensive travel

Pay and Benefits

Salary: USD 69,920 - 133,620 annually
Perks:Health InsuranceDentalVision401kPensionLife InsurancePaid LeaveParental LeaveAdoption AssistanceLearning Budget

Key Requirements

  • •High School Diploma or General Equivalency Diploma required.
  • •2 years of relevant property claims adjusting experience for moderate complexity losses, including writing estimates and dwelling/structural damages.
  • •Advanced knowledge of estimating losses using Xactimate or similar estimating tools/platforms.
  • •Proficient knowledge of residential construction and property claims contracts, including interpretation of case law and state laws/regulations.
  • •Ability to travel 50-75% of the year and acquire/maintain an insurance adjuster license within 90 days (3 attempts).
Experience:2+ yearsInsuranceProperty claimsCatastrophe response
Education:High School
Skills:NegotiationInvestigationCommunicationConflict resolutionProblem-solving
Licenses:Insurance adjuster license
Certifications:AINSCPCUAICSCLAXactimate Level 1Xactimate Level 2
Tech Stack:XactimateVirtual inspection toolsEstimating technology platforms

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn