Senior Solution Consultant – Post-Sales, Platform

Socure
Nevada
Workplace: RemoteFull timeUSD 120,000 - 150,000 annuallyFunction: Consulting & AdvisoryExperience: 2-4 yearsEducation: bachelorsSkills: ["Communication","Collaboration","Problem-solving","Time management","Customer service"]

Senior Solution Consultant for post-sales on the Platform at Socure, supporting onboarding and early customer success. You’ll guide implementations, provide technical assistance, and collaborate with Product, Engineering, and Customer Success to translate client needs into effective configurations. Ideal candidates bring SaaS experience, strong API/data integration knowledge, and the ability to manage multiple client timelines in a fast-paced, collaborative environment.

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FursaFursa
Socure
Socure
11 months ago

Senior Solution Consultant – Post-Sales, Platform

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Last checked: 10 hours agoStatus: Live

Job Summary

Senior Solution Consultant for post-sales on the Platform at Socure, supporting onboarding and early customer success. You’ll guide implementations, provide technical assistance, and collaborate with Product, Engineering, and Customer Success to translate client needs into effective configurations. Ideal candidates bring SaaS experience, strong API/data integration knowledge, and the ability to manage multiple client timelines in a fast-paced, collaborative environment.
Location: Nevada
Workplace: Remote
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Sr. Manager level

Key Responsibilities

  • •Assist with onboarding efforts for new clients, configuring and delivering Socure’s platform according to customer needs, and supporting technical integrations by working with client teams.
  • •Contribute to early-stage client success by ensuring the solution is implemented effectively.
  • •Help troubleshoot technical issues during early deployment stages in coordination with Support and Customer Success teams; ensure client questions are addressed quickly and thoroughly.
  • •Gather and document technical and functional requirements from clients; translate client workflows into effective product configurations.
  • •Deliver introductory training sessions and contribute to documentation to support onboarding patterns.

Pay and Benefits

Salary: USD 120,000 - 150,000 annually
Equity and Bonus:Equity

Key Requirements

  • •2–4+ years of experience in a solution consulting, technical implementation, or support engineering role—preferably within SaaS or a technology-related company.
  • •Working knowledge of APIs, data integration, and web-based platforms. Comfortable explaining technical concepts to clients in a clear and approachable way.
  • •Ability to manage multiple client needs and timelines in a structured and organized manner.
  • •A collaborative attitude with a willingness to learn and adapt.
  • •Bachelor’s degree or equivalent experience in a technical or related field.
Experience:2-4 yearsSaaSIdentity verificationFraud prevention
Education:Bachelor's
Skills:CommunicationCollaborationProblem-solvingTime managementCustomer service
Tech Stack:APIsData integrationWeb platforms

Company Brief

Socure
Provides AI-driven digital identity verification and fraud prevention solutions that analyze device, behavioral, and contextual data to detect synthetic identities, stop account takeover, and enable secure onboarding for banks, fintechs, and enterprises.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: New York, United States
Founded: 2012
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn