Technical Solutions Consultant - Americas

Ashby
United States
Workplace: RemoteFull timeUSD 130,000 - 224,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer-facing consulting","Problem-solving","Communication","Ownership"]

Serve as a post-sales technical SME for complex Ashby integrations, including enterprise IAM, workplace integrations, and custom APIs. Lead discovery and best-practice consulting, configure technical workflows, and enable Technical Support by designing upstream solutions. Partner with Product to surface emerging technical pain points, translate expertise into scalable documentation/playbooks, and ensure continuity from pre-sales expectations to delivered outcomes.

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Ashby
Ashby
3 days ago

Technical Solutions Consultant - Americas

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a post-sales technical SME for complex Ashby integrations, including enterprise IAM, workplace integrations, and custom APIs. Lead discovery and best-practice consulting, configure technical workflows, and enable Technical Support by designing upstream solutions. Partner with Product to surface emerging technical pain points, translate expertise into scalable documentation/playbooks, and ensure continuity from pre-sales expectations to delivered outcomes.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as a post-sales technical SME on complex product integrations, supporting internal teams and customers during implementations and advanced configurations.
  • •Lead customer-facing technical engagements, including discovery sessions, best practice consulting, and hands-on configuration of technical workflows.
  • •Collaborate with Product to surface emerging technical pain points and stay ahead of new capabilities for customer engagements.
  • •Enable Technical Support by working upstream to design and launch configurations while Support focuses on break/fix issues.
  • •Translate technical depth into scale by creating documentation, playbooks, tooling, or enablement content for reuse.

Pay and Benefits

Salary: USD 130,000 - 224,000 annually
Equity and Bonus:Equity

Key Requirements

  • •Serve as a post-sales technical SME for complex product integrations, including enterprise IAM, workplace integrations, and custom APIs.
  • •Have experience as a Solutions Consultant, Sales Engineer, Technical Implementation Specialist, or Product Manager working with a complex SaaS product.
  • •Be able to distill complex concepts for functional stakeholders, technical admins (e.g., HRIS/IT stakeholders), and executive decision-makers (e.g., VP of Talent).
  • •Enjoy live customer interaction and solving problems in real time with users.
  • •Thrive in ambiguity with resourceful, self-directed ownership, including building solutions when they don’t yet exist.
Experience:SaaS
Skills:Customer-facing consultingProblem-solvingCommunicationOwnership
Tech Stack:M365Microsoft 365Google WorkspaceAPIsIAMHRIS

Company Brief

Ashby
Ashby builds an all‑in‑one recruiting platform (ATS, CRM, scheduling, analytics and AI features) that helps high‑growth companies streamline hiring, improve candidate experience, and deliver data‑driven talent decisions.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2018
Glassdoor
Glassdoor: 4.6
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