Customer Delivery Advocate

Carvana
Minneapolis
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Transportation & Fleet OperationsExperience: 2+ yearsSkills: ["Customer service","Driving safety","Attention to detail","Communication","Physical stamina"]

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, providing a friendly, customer-first experience throughout the delivery process. You’ll load and unload vehicles, perform inspections to ensure they’re safe to drive, complete customer paperwork, and enter thorough notes in the customer tracking system. You’ll also drive safely and maintain compliance with Carvana’s CMV Driver Qualification policy while meeting licensing and documentation requirements.

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FursaFursa
Carvana
Carvana
3 days ago

Customer Delivery Advocate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, providing a friendly, customer-first experience throughout the delivery process. You’ll load and unload vehicles, perform inspections to ensure they’re safe to drive, complete customer paperwork, and enter thorough notes in the customer tracking system. You’ll also drive safely and maintain compliance with Carvana’s CMV Driver Qualification policy while meeting licensing and documentation requirements.
Location: Minneapolis
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles straight to customers’ doors using custom car haulers.
  • •Frequently load and unload vehicles and conduct regular inspections to keep the vehicle safe to drive.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
  • •Maintain compliance with role-specific licensing/documentation requirements (e.g., notary and state specialty licenses where applicable).

Pay and Benefits

Salary: USD 20 - 22 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •2+ years of customer-facing experience.
  • •Perform physically demanding tasks including loading/unloading vehicles and vehicle detailing in indoor/outdoor conditions.
  • •Ability to read, write, speak, and understand English.
  • •Lift and move items up to 50 lbs and sustain extended periods of walking/standing and physical activity.
  • •Must be at least 21 years old, have a valid driver’s license, and obtain a DOT Medical Card; not eligible for visa sponsorship.
Experience:2+ years
Skills:Customer serviceDriving safetyAttention to detailCommunicationPhysical stamina
Licenses:Valid driver's license
Certifications:DOT Medical Card
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn