Client Relationship Consultant 2 (Banker) - North Carson

U.S. Bancorp
Nevada
Workplace: OnsiteFull timeUSD 20.25 - 24.75Function: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Proactive outreach","Communication","Relationship building"]

Build trust-based relationships with customers through in-person, appointment, and virtual interactions while applying a digital-first mindset. Assess customer banking needs, educate clients on deposit and loan products (including self-service digital tools), and recommend solutions aligned to their goals. Provide a consistent client experience by processing basic transactions, opening accounts, completing service requests, and submitting credit applications. Collaborate with branch teams and leverage resources to deliver operational excellence and accuracy.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
2 months ago

Client Relationship Consultant 2 (Banker) - North Carson

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 days agoStatus: Live

Job Summary

Build trust-based relationships with customers through in-person, appointment, and virtual interactions while applying a digital-first mindset. Assess customer banking needs, educate clients on deposit and loan products (including self-service digital tools), and recommend solutions aligned to their goals. Provide a consistent client experience by processing basic transactions, opening accounts, completing service requests, and submitting credit applications. Collaborate with branch teams and leverage resources to deliver operational excellence and accuracy.
Location: Nevada
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster client relationships through proactive outreach and follow up across in-person, appointment, and virtual channels.
  • •Assess customer banking needs, obtain and process customer/account information, and recommend deposit and loan solutions aligned to customer goals.
  • •Maintain knowledge of consumer and business banking products and services, including digital products and self-service technologies.
  • •Deliver consistent client experience by greeting clients, processing basic transactions, opening new consumer/business accounts, and completing service requests.
  • •Proactively educate clients on emerging and self-service digital products and use available resources/technologies to optimize the client experience; complete credit applications when applicable.

Pay and Benefits

Salary: USD 20.25 - 24.75
Perks:Health InsuranceDentalVisionLife InsuranceLong-term DisabilityParental Leave401kPaid LeavePaid HolidaysAdoption Assistance

Key Requirements

  • •High school diploma or equivalent.
  • •Typically has a minimum three to four years of job-related, retail banking experience (or a combination of experience and commensurate training).
  • •Proven ability to build and foster client relationships through proactive outreach and follow up.
  • •Ability to effectively engage and communicate with clients, with thorough knowledge of bank/branch policies, procedures, and support systems.
  • •Proven customer service and interpersonal skills, including experience demonstrating digital products and self-service technologies.
Experience:3-4 yearsRetail banking
Education:High School
Skills:Customer serviceInterpersonal skillsProactive outreachCommunicationRelationship building
Certifications:NMLS registration

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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Glassdoor: 3.8
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