Collection & Dispute Analyst

Samsung
Plano
Workplace: OnsiteFull timeFunction: Finance & AccountingExperience: 2-5 yearsEducation: bachelorsSkills: ["Analytical thinking","Problem-solving","Attention to detail","Communication","Relationship management"]

Manage financial activities for select customer AR accounts, including aged trial balance transactions and ensuring full collection of receivables. Resolve disputes through contract review, obtaining payment and backup information, and coordinating with Logistics on claims and POD discrepancies. Maintain overdue metrics, properly code line items in NERP, reconcile credit balances, and handle special projects while providing weekly updates using Excel reporting.

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FursaFursa
Samsung
Samsung
1 month ago

Collection & Dispute Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 days agoStatus: Live

Job Summary

Manage financial activities for select customer AR accounts, including aged trial balance transactions and ensuring full collection of receivables. Resolve disputes through contract review, obtaining payment and backup information, and coordinating with Logistics on claims and POD discrepancies. Maintain overdue metrics, properly code line items in NERP, reconcile credit balances, and handle special projects while providing weekly updates using Excel reporting.
Location: Plano
Workplace: Onsite
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Mid level

Key Responsibilities

  • •Manage aged trial balance and all transactions for assigned customer AR accounts.
  • •Obtain payment information and backup documentation to update line items and support dispute resolutions.
  • •Coordinate with Logistics on claims and POD discrepancies to resolve chargebacks and past-due invoices.
  • •Ensure account line items are properly coded for warehouse investigation and clear/match chargebacks and credits in NERP.
  • •Reconcile and resolve credit balances, request refunds if necessary, and provide weekly updates on special projects.

Key Requirements

  • •Bachelor’s degree in Accounting, Finance, Business, or Information Systems.
  • •2–5 years of related work experience.
  • •Experience with SAP or a similar ERP system is preferred.
  • •Solid analytical and problem-solving skills with strong attention to detail.
  • •Excellent oral and written communication skills and ability to handle difficult situations.
Experience:2-5 years
Education:Bachelor's in Accounting, Finance, Business, Information Systems
Skills:Analytical thinkingProblem-solvingAttention to detailCommunicationRelationship management
Tech Stack:SAPERPNERPExcelVLOOKUPPivot tablesMacrosMicrosoft OfficeAI tools

Company Brief

Samsung
Global conglomerate known for consumer electronics, home appliances, semiconductors, displays, and mobile devices. Designs and manufactures a wide range of products and solutions for consumers, enterprises, and industrial customers worldwide.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Seoul, South Korea
Founded: 1938
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn