Carlsberg Group

7 hours ago

Customer Service Advisor - 8 Month FTC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Deliver exceptional customer support for Carlsberg Britvic by handling inbound/outbound calls, chats, and emails. Follow company procedures for customer responses, promote online digital applications, and manage multiple customer situations while ensuring timely, accurate updates through online service portals. Reporting to the Customer Service Team Leader, you’ll help provide a friendly, high-quality service in a newly formed business.

Location: United Kingdom

Workplace: Onsite

Employment Type: Contract · 8 months

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Deliver exceptional customer support while maintaining a friendly manner.
•Communicate with customers via inbound/outbound calls, chats, and emails.
•Follow company procedures for customer responses.
•Promote online digital applications to customers.
•Manage multiple customer situations and record information accurately through online service portals.

Pay and Benefits

Perks:Annual BonusLife AssuranceGp ServicesPension ContributionPaid Holidays

Key Requirements

•Recent call centre or customer-facing experience is desirable but not required.
•Self-starter who can begin quickly and work independently with time and workload management.
•Able to identify problems quickly, think flexibly, and resolve issues.
•Strong communication skills with a sympathetic telephone manner.
•Excellent administration, IT, and organisational skills, including experience with MS Office software.

Skills:CommunicationProblem-solvingSelf-managementTeamworkCustomer focus

Tech Stack:MS OfficeOnline service portals

Company Brief

Carlsberg Group

Global brewer producing and marketing beer and other beverages under brands such as Carlsberg, Tuborg and Somersby. Operates brewing, distribution and marketing across Europe and Asia, focusing on brand portfolio, sustainability and market expansion.

Industry: Food & Beverage

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Copenhagen, Denmark

Founded: 1847

Website LinkedIn

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Carlsberg Group

7 hours ago

Customer Service Advisor - 8 Month FTC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Onsite

Employment Type: Contract · 8 months

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Deliver exceptional customer support while maintaining a friendly manner.
•Communicate with customers via inbound/outbound calls, chats, and emails.
•Follow company procedures for customer responses.
•Promote online digital applications to customers.
•Manage multiple customer situations and record information accurately through online service portals.

Pay and Benefits

Perks:Annual BonusLife AssuranceGp ServicesPension ContributionPaid Holidays

Key Requirements

•Recent call centre or customer-facing experience is desirable but not required.
•Self-starter who can begin quickly and work independently with time and workload management.
•Able to identify problems quickly, think flexibly, and resolve issues.
•Strong communication skills with a sympathetic telephone manner.
•Excellent administration, IT, and organisational skills, including experience with MS Office software.

Skills:CommunicationProblem-solvingSelf-managementTeamworkCustomer focus

Tech Stack:MS OfficeOnline service portals

Company Brief

Carlsberg Group

Industry: Food & Beverage

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Copenhagen, Denmark

Founded: 1847

Website LinkedIn