Client Support Officer
United Kingdom
Workplace: OnsiteFull timeFunction: Product ManagementSkills: ["Interpersonal skills","Communication skills","Time management","Problem solving","Analytical skills"]Provide frontline, proactive support to clients, client managers, and client directors within HSBC’s Global Trade Services (GTS). Resolve operational enquiries from both internal and external customers (UK and offshore), including written and phone interactions. Maintain and amend facilities in the system, manage IDS/ID queries, and support ongoing client manager activities that enable sales from existing clients, manage attrition, and uphold compliance and Treating Customers Fairly.
