MIU MIU Client Advisor (m/f/d) (Frankfurt, DE)

Prada Group
Frankfurt
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Sales","Negotiation"]

Join the Miu Miu store team in Frankfurt as a Client Advisor, delivering an exceptional in-store experience and providing expert, personalized advice. Build and maintain client relationships using CRM and digital tools, proactively cross-sell across departments, and work toward individual sales targets and KPIs. Stay current on fashion trends and competitors, demonstrate strong brand/product knowledge, and help resolve customer complaints while maintaining shop-floor standards and security.

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Prada Group
Prada Group
1 month ago

MIU MIU Client Advisor (m/f/d) (Frankfurt, DE)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Join the Miu Miu store team in Frankfurt as a Client Advisor, delivering an exceptional in-store experience and providing expert, personalized advice. Build and maintain client relationships using CRM and digital tools, proactively cross-sell across departments, and work toward individual sales targets and KPIs. Stay current on fashion trends and competitors, demonstrate strong brand/product knowledge, and help resolve customer complaints while maintaining shop-floor standards and security.
Location: Frankfurt
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Welcome and serve customers to provide an excellent in-store experience at all times.
  • •Maintain and develop client relationships using an individual approach, leveraging CRM and digital tools.
  • •Proactively cross-sell across departments to maximize sales opportunities and achieve individual sales targets and KPIs.
  • •Stay up to date on fashion trends and competitors and demonstrate brand and product knowledge.
  • •Maintain shop floor and visual display standards, comply with operational guidelines and stock procedures, and help prevent product thefts.

Key Requirements

  • •Fluent spoken German and English.
  • •Excellent communication and interpersonal skills with the ability to connect with diverse clientele.
  • •Strong sales and negotiation skills with the ability to meet and exceed sales targets.
  • •Passion for luxury fashion trends and understanding of the luxury retail market.
  • •Ability to demonstrate brand and product knowledge and proactively engage in cross-selling.
Experience:Luxury retailFashion
Skills:CommunicationInterpersonal skillsSalesNegotiation
Languages:GermanEnglish
Tech Stack:CRMDigital tools

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn