Channel Sales Manager (East)

Freshworks
Austin
Workplace: RemoteFull timeUSD 173,230 - 213,990 annuallyFunction: SalesExperience: 5+ yearsSkills: ["Relationship management","Strategic thinking","Executive presence","Communication","Negotiation"]

Own and grow Freshworks’ strategic channel relationships across North America (Eastern Time Zone), driving indirect revenue through partner-led growth. Build and execute joint business plans, recruit and enable partners, and develop executive-level trusted advisor relationships. Collaborate cross-functionally with Sales, Solutions Engineering, Marketing, and Partner Enablement to align go-to-market strategy, coordinate joint campaigns and events, and accurately forecast partner pipeline to meet or exceed sales targets.

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Freshworks
Freshworks
3 days ago

Channel Sales Manager (East)

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Last checked: 3 hours agoStatus: Live

Job Summary

Own and grow Freshworks’ strategic channel relationships across North America (Eastern Time Zone), driving indirect revenue through partner-led growth. Build and execute joint business plans, recruit and enable partners, and develop executive-level trusted advisor relationships. Collaborate cross-functionally with Sales, Solutions Engineering, Marketing, and Partner Enablement to align go-to-market strategy, coordinate joint campaigns and events, and accurately forecast partner pipeline to meet or exceed sales targets.
Location: Austin
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Own and grow relationships with channel partners, distributors, and solution providers across North America.
  • •Develop and execute joint business plans to generate pipeline, increase partner engagement, and grow indirect revenue.
  • •Build executive-level relationships with partner leadership and serve as a trusted advisor.
  • •Recruit, onboard, enable, and support partners to maximize partner productivity and success.
  • •Coordinate joint marketing initiatives, sales campaigns, and partner events; represent partner needs internally and forecast partner pipeline and revenue to hit targets.

Pay and Benefits

Salary: USD 173,230 - 213,990 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionDisability InsuranceLife InsuranceEquityPaid LeaveCommuter BenefitsWellness StipendParental Leave

Key Requirements

  • •5+ years of experience in Channel Sales, Partner Sales, Alliance Management, or indirect sales within a SaaS or enterprise software company.
  • •Demonstrated success managing strategic partner relationships and achieving or exceeding quota.
  • •Experience building partner-generated pipeline and driving indirect revenue growth through channel ecosystems.
  • •Strong executive presence with the ability to influence internal and external stakeholders.
  • •Comfort working across global, cross-functional teams in a matrixed organization; live in the Eastern Time Zone; bachelor’s degree or equivalent experience.
Experience:5+ yearsSaaSEnterprise softwareChannel salesPartner salesIndirect sales
Skills:Relationship managementStrategic thinkingExecutive presenceCommunicationNegotiation
Languages:English
Tech Stack:ZendeskSalesforce Service CloudServiceNowIntercomGenesysNICE

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor