Mailroom Associate I

SoFi Technologies
United States
Workplace: OnsiteFull timeUSD 17.28 - 21.6 hourlyFunction: Data Science & Machine LearningEducation: high_schoolSkills: ["Attention to detail","Organizational skills","Confidentiality","Communication","Multitasking"]

Process incoming and outgoing mail to ensure timely, accurate delivery and maintain confidentiality and professionalism. Scan, sort, track mail and high-value/certified items with clear chain of custody, and prepare shipments by weighing items, calculating postage, and selecting cost-effective carriers. Restock mailroom supplies, receive and coordinate courier deliveries and pickups, perform basic troubleshooting on mailroom equipment, and help with light administrative tasks such as assembling marketing kits.

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FursaFursa
SoFi Technologies
SoFi Technologies
2 days ago

Mailroom Associate I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Process incoming and outgoing mail to ensure timely, accurate delivery and maintain confidentiality and professionalism. Scan, sort, track mail and high-value/certified items with clear chain of custody, and prepare shipments by weighing items, calculating postage, and selecting cost-effective carriers. Restock mailroom supplies, receive and coordinate courier deliveries and pickups, perform basic troubleshooting on mailroom equipment, and help with light administrative tasks such as assembling marketing kits.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Entry level

Key Responsibilities

  • •Scan and sort inbound mail and deliver scans internally according to routing rules and deadlines.
  • •Accurately track inbound and outbound mail, ensuring backups are retained and tracked.
  • •Maintain logs of incoming high-value packages and certified mail to ensure chain of custody.
  • •Prepare letters and packages for shipment by weighing items, calculating postage, and selecting cost-effective carriers.
  • •Receive and sign for deliveries and coordinate pickups for urgent outgoing shipments; perform basic troubleshooting on mailroom machinery and assist with light administrative tasks.

Pay and Benefits

Salary: USD 17.28 - 21.6 hourly

Key Requirements

  • •Minimum of 6 months customer service-related experience.
  • •High school diploma or equivalent (GED) required.
  • •Ability to work individually and in a team environment.
  • •Ability to accomplish goals with minimal supervision while multitasking and managing competing priorities.
  • •Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google suite.
Experience:Customer serviceBanking
Education:High School
Skills:Attention to detailOrganizational skillsConfidentialityCommunicationMultitasking
Languages:English
Tech Stack:Microsoft Office SuiteWordExcelPowerPointGoogle suiteUSPSUPSFedExPostage metersFolding machinesPrinters

Company Brief

SoFi Technologies
Provides digital financial services including lending, banking, investing, and credit products through a consumer-focused online platform. SoFi serves individuals looking to manage money, borrow, save, invest, and protect their finances in one place.
Industry: Neobanking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn