Senior Technical Account Manager - Cloud Compute

Akamai Technologies
Ottawa
Workplace: RemoteFull timeCAD 96,400 - 173,600 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Consultative problem-solving","Customer relationship","Presentation"]

Senior Technical Account Manager for Akamai Cloud Compute, acting as a dedicated technical advisor to enterprise customers. You will understand customer environments and workloads, develop success plans to drive adoption and growth, advise on cloud compute strategies and AI inferencing opportunities, and collaborate with product, engineering, and services teams to ensure value and retention.

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Akamai Technologies
Akamai Technologies
2 months ago

Senior Technical Account Manager - Cloud Compute

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Last checked: 9 hours agoStatus: Live

Job Summary

Senior Technical Account Manager for Akamai Cloud Compute, acting as a dedicated technical advisor to enterprise customers. You will understand customer environments and workloads, develop success plans to drive adoption and growth, advise on cloud compute strategies and AI inferencing opportunities, and collaborate with product, engineering, and services teams to ensure value and retention.
Location: Ottawa
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Act as the dedicated technical advisor for customers leveraging Akamai Core Compute, Edge Compute, and Qualified Compute Partner solutions
  • •Develop a deep understanding of customer environments, objectives, architectures, and workload requirements to tailor solutions
  • •Create and execute customer success plans that drive adoption, retention, business value, and long-term growth
  • •Advise customers on cloud compute strategies, workload placement, scalability, performance optimization, and operational best practices
  • •Guide customers on AI inferencing opportunities and align infrastructure with business outcomes

Pay and Benefits

Salary: CAD 96,400 - 173,600 annually
Equity and Bonus:Equity
Perks:Health Insurance401kParental LeavePaid LeaveSick TimeEmployee Assistance

Key Requirements

  • •8 years of relevant experience and a Bachelor's degree or equivalent
  • •Experience in Cloud Computing, Infrastructure, DevOps, Technical Account Management, Solutions Architecture, or Customer Success in a customer-facing role
  • •Strong understanding of cloud infrastructure, application hosting, networking and modern compute environments
  • •Experience advising customers on cloud adoption, workload optimization, and digital transformation initiatives
  • •Knowledge of AI inferencing, generative AI technologies, or emerging agentic AI use cases and architectures
Experience:8+ yearsCloud computingAIEnterprise
Education:Bachelor's
Skills:CommunicationProblem-solvingConsultative problem-solvingCustomer relationshipPresentation
Languages:English
Tech Stack:KubernetesContainersAPIsAkamai Cloud ComputeLinodeCloud infrastructureEdge computeAI inferencing

Company Brief

Akamai Technologies
Provides a global content delivery network (CDN) and cloud services to improve web and application performance, security, and delivery for enterprises, media companies, and cloud providers.
Industry: Cloud Computing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cambridge, United States
Founded: 1998
WebsiteLinkedIn