Premium Lounge Host- Highmark Mann

Live Nation Entertainment
Philadelphia
Workplace: OnsitePart timeFunction: Hospitality & Food ServiceExperience: 1+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Teamwork","Attention to detail","Guest service"]

Serve as the dedicated concierge for Premium Lounge guests, welcoming them on arrival, verifying credentials, and providing refined, personalized service throughout the event. Maintain an exceptional lounge environment—polished, comfortable, and well-managed—by anticipating guest needs, handling requests with professionalism, and supporting a seamless guest experience for VIPs and donors. Assist with lounge setup and breakdown and ensure a safe, secure space for authorized access and lounge equipment.

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Live Nation Entertainment
Live Nation Entertainment
4 months ago

Premium Lounge Host- Highmark Mann

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as the dedicated concierge for Premium Lounge guests, welcoming them on arrival, verifying credentials, and providing refined, personalized service throughout the event. Maintain an exceptional lounge environment—polished, comfortable, and well-managed—by anticipating guest needs, handling requests with professionalism, and supporting a seamless guest experience for VIPs and donors. Assist with lounge setup and breakdown and ensure a safe, secure space for authorized access and lounge equipment.
Location: Philadelphia
Workplace: Onsite
Employment Type: Part time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Welcome guests upon arrival and verify proper credentials for lounge access.
  • •Deliver attentive, personalized guest service throughout the event.
  • •Act as the primary point of contact for lounge and venue inquiries, including amenities, food and beverage offerings, and key locations.
  • •Assist with setup and breakdown of lounge décor, restroom amenities, electronic devices, and signage; monitor lounge comfort, cleanliness, and presentation.
  • •Maintain safety and security within the lounge and access areas, ensuring only authorized personnel handle lounge equipment and providing proactive guest support.

Key Requirements

  • •At least 1+ years’ experience in customer service, hospitality, or a related field, with VIP/high-profile experience preferred.
  • •Minimum bachelor’s degree required.
  • •Excellent communication and interpersonal skills for interacting with guests and team members.
  • •Willingness to work irregular hours, late nights, and weekend/holiday availability.
  • •Ability to be on your feet and lift up to 30 pounds in a fast-paced outdoor environment with large crowds.
Experience:1+ years
Education:Bachelor's
Skills:CommunicationInterpersonal skillsTeamworkAttention to detailGuest service

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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