Service Resource Coordinator

Trane Technologies
Dallas
Workplace: RemoteFull timeUSD 42,000 - 60,515Function: Executive & General ManagementExperience: 1+ yearsEducation: certificationSkills: ["Customer service","Communication","Organization","Multi-tasking","Attention to detail"]

Coordinate and direct operational resources for service agreements and repair work, including dispatching providers, scheduling personnel and materials, and managing priorities with internal teams. Generate work orders and reports, review and route project paperwork, process service warranties, and support customer satisfaction by handling concerns and special requests. Work virtually while coordinating with Parts and Acquisition as needed, and ensure activities stay within financial standards.

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Trane Technologies
Trane Technologies
1 day ago

Service Resource Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Coordinate and direct operational resources for service agreements and repair work, including dispatching providers, scheduling personnel and materials, and managing priorities with internal teams. Generate work orders and reports, review and route project paperwork, process service warranties, and support customer satisfaction by handling concerns and special requests. Work virtually while coordinating with Parts and Acquisition as needed, and ensure activities stay within financial standards.
Location: Dallas
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Coordinate service resources, dispatch and assign providers, and schedule personnel, materials, subcontractors, and equipment based on project needs.
  • •Interact and communicate with internal and external teams to manage service execution and job priorities.
  • •Coordinate operations interaction with the Parts Department and Acquisition as needed.
  • •Maintain customer satisfaction by investigating concerns, routing them to assigned staff, and responding to special requests.
  • •Generate work orders, review project paperwork, forward paperwork to Project Administrators, generate reports, and process service warranties.

Pay and Benefits

Salary: USD 42,000 - 60,515
Perks:Health Insurance401k MatchPaid LeaveTuition Assistance

Key Requirements

  • •Certificate/degree from college or technical school with 1 year related experience and/or training, or 3 years related experience and/or training with a high school diploma/GED.
  • •Excellent customer service skills and comfort working effectively on the phone.
  • •Strong organization skills with the ability to multi-task and prioritize daily interruptions.
  • •Strong attention to detail in a fast-paced environment.
  • •Proficiency with Word, Excel, Outlook, and Windows; flexibility to work overtime/weekends as required.
Experience:1+ years
Education:Certification / Diploma
Skills:Customer serviceCommunicationOrganizationMulti-taskingAttention to detail
Tech Stack:WordExcelOutlookWindowsEnergy Management SystemsHVAC SystemsTemperature Controls

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn