Staff Software Engineer- CXI
Databricks
Mountain View, San Francisco
Workplace: OnsiteFull timeUSD 164,200 - 225,700 annuallyFunction: Software EngineeringEducation: bachelorsSkills: ["Cross-functional leadership","Mentoring","Technical liaison"]Architect and deliver Databricks’ AI-native Customer Experience Intelligence (CXI) vertical workflow platform. Build a vertical modular, multi-tenant agent platform optimized for customer support and designed to expand across enterprise domains. Drive reliable backend development for agentic systems, including state-machine workflows, observability, rollback, and orchestration of human-in-the-loop to automated execution. Partner cross-functionally and mentor engineers and SMEs.

