Senior Analyst - HR Operations

RTX
Bengaluru
Workplace: HybridFull timeFunction: People, HR & TalentExperience: 6-8 yearsEducation: bachelorsSkills: ["Customer focus","Analytical skills","Attention to detail","Communication","Teamwork"]

Own HR transactional data administration for a Regional Hub Transactional Team within People Services. Deliver accurate, timely, customer-focused HR support to employees and managers across multiple business units using a case management system to meet SLA and KPI targets. Analyze HR work process design and flow to improve client experience and efficiency, apply CORE framework principles, and ensure compliance with data protection and confidentiality policies.

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FursaFursa
RTX
RTX
2 months ago

Senior Analyst - HR Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 28 days agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Own HR transactional data administration for a Regional Hub Transactional Team within People Services. Deliver accurate, timely, customer-focused HR support to employees and managers across multiple business units using a case management system to meet SLA and KPI targets. Analyze HR work process design and flow to improve client experience and efficiency, apply CORE framework principles, and ensure compliance with data protection and confidentiality policies.
Location: Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Provide accurate, timely, customer-focused HR transactional services and data administration to employees, managers, and HR professionals.
  • •Use a case management system to achieve SLA metrics and overall client satisfaction.
  • •Analyze People Services work process design and flow, and work with clients and vendors to implement improved processes.
  • •Prioritize, allocate, and action daily tasks to meet SLA requirements.
  • •Track and report day-to-day performance metrics (SLA/KPIs) to demonstrate shared services value and ensure process training and compliance.

Key Requirements

  • •Bachelor's degree in a related discipline and 6–8+ years of relevant HR experience.
  • •Experience managing high-volume HR requests and HR data administration across end-to-end hire-to-retire activities (shared services center experience is an advantage).
  • •Experience managing data in HRIS systems and/or using Workday.
  • •Ability to work effectively in a high-pace, deadline-driven environment.
  • •Strong attention to detail, analytical skills, and written/oral communication with all levels of the organization.
Experience:6-8 yearsHRISShared servicesHire-to-retireAerospace and defense
Education:Bachelor's
Skills:Customer focusAnalytical skillsAttention to detailCommunicationTeamwork
Tech Stack:WorkdayHRISCase management systemCORE

Company Brief

RTX
Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Arlington, United States
Founded: 2020
Website