Operations Manager-Facilities Management Soft Services

Transguard Group
Dubai
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3-5 yearsEducation: bachelorsSkills: ["Leadership","Organizational skills","Problem-solving","Communication","Ability to manage priorities"]

Oversee all aspects of cleaning operations within Total Facilities Management in Dubai, ensuring high-quality service delivery and strong client satisfaction. Manage daily deployments, contract KPIs, spending and invoicing, inventory of cleaning supplies, schedules, and service level agreements. Coordinate mobilization and escalations, conduct inspections, drive process improvements, ensure compliance with health and safety regulations, and train staff on safe cleaning practices. Use CAFM systems to report performance to senior management.

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FursaFursa
Transguard Group
Transguard Group
1 day ago

Operations Manager-Facilities Management Soft Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Oversee all aspects of cleaning operations within Total Facilities Management in Dubai, ensuring high-quality service delivery and strong client satisfaction. Manage daily deployments, contract KPIs, spending and invoicing, inventory of cleaning supplies, schedules, and service level agreements. Coordinate mobilization and escalations, conduct inspections, drive process improvements, ensure compliance with health and safety regulations, and train staff on safe cleaning practices. Use CAFM systems to report performance to senior management.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Oversee all cleaning operations to ensure high-quality service delivery and client satisfaction
  • •Ensure daily deployments, contract spending monitoring, and contractual KPIs are maintained within scope
  • •Manage cleaning supplies and equipment inventory, including ensuring adequate stock levels
  • •Coordinate internal stakeholders for contract mobilization, handle client escalations, and hold regular client meetings
  • •Maintain schedules, service level agreements, inspections, and accurate reporting using CAFM systems; ensure compliance with health and safety regulations and provide staff training
Travel: Medium travel

Key Requirements

  • •3–5 years’ experience in a similar capacity
  • •Bachelor’s degree
  • •Certified in BICS (preferred)
  • •Excellent English written and communication skills
  • •Valid UAE driving license
Experience:3-5 years
Education:Bachelor's
Skills:LeadershipOrganizational skillsProblem-solvingCommunicationAbility to manage priorities
Licenses:UAE driving license
Certifications:BICS
Languages:English
Tech Stack:CAFM systemsComputer reporting systems

Company Brief

Transguard Group
Provides integrated business support services including facilities management, security, aviation, cash services, and workforce solutions. Transguard serves clients across the UAE with large-scale outsourced operations and on-site service delivery.
Industry: Facility Management
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 2001
WebsiteLinkedIn