Consultant Beauty - Faces - Riyadh

Chalhoub Group
Riyadh
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer centricity","Storytelling","Clienteling","Attention to grooming standards","Relationship building"]

Provide luxury customer service as a Beauty Consultant while using sales techniques and product knowledge to achieve individual and collective sales targets. You’ll manage counter cleanliness, stock replenishment, merchandising, new product launches, and promotions, while maintaining accurate customer databases and enrolling customers in the MUSE loyalty program. Handle in-store and digital clienteling, support e-commerce order fulfillment within SLAs, report stock shortages, and promote online brand activities.

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Chalhoub Group
Chalhoub Group
3 days ago

Consultant Beauty - Faces - Riyadh

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Last checked: 14 hours agoStatus: Live

Job Summary

Provide luxury customer service as a Beauty Consultant while using sales techniques and product knowledge to achieve individual and collective sales targets. You’ll manage counter cleanliness, stock replenishment, merchandising, new product launches, and promotions, while maintaining accurate customer databases and enrolling customers in the MUSE loyalty program. Handle in-store and digital clienteling, support e-commerce order fulfillment within SLAs, report stock shortages, and promote online brand activities.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Provide excellent customer service and represent the brand by communicating its values and philosophy.
  • •Achieve individual and collective sales targets while following all sales and operational policies and procedures.
  • •Promote the MUSE loyalty program and drive enrollment, new customer acquisition, and future selling opportunities.
  • •Perform counter operations: ensure cleanliness, manage stock replenishment, support new product launches, merchandising, and promotions.
  • •Support both physical and digital customer journeys using clienteling tools, maintain customer relationships, and fulfill e-commerce orders within SLAs.

Pay and Benefits

Perks:Health InsuranceChild EducationRemote WorkEmployee Discounts

Key Requirements

  • •Provide excellent customer service using product knowledge and sales techniques to meet sales targets.
  • •Maintain counter cleanliness standards, support stock replenishment, and follow merchandising and VM guidelines.
  • •Maintain accurate customer databases and build strong customer relationships to create selling opportunities.
  • •Promote the MUSE loyalty program to increase enrollment and acquire new customers.
  • •Demonstrate proficiency with retail tools and support e-commerce order fulfillment within set SLAs.
Skills:Customer centricityStorytellingClientelingAttention to grooming standardsRelationship building
Tech Stack:Clienteling appOMSE-commerceWebsiteAppSocial media

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
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