Parent Relationship Executive (Immediate) - GEMS Cambridge International School, Abu Dhabi

GEMS Education
Abu Dhabi
Workplace: OnsiteFull timeFunction: Data Analytics & Business IntelligenceEducation: bachelorsSkills: ["Proactive","Relationship management","Customer service","Communication","Interpersonal skills"]

Serve as the key link between the school and its parent community, supporting enrolment targets while delivering high-quality customer service across all parent touchpoints. Lead school tours, manage Front of House/Reception, run parent/community events, and maintain parent communications such as newsletters. Collaborate with school leadership and registrar teams on retention, surveys, and events calendars, and help develop marketing initiatives using current digital and bilingual (English/Arabic) content.

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FursaFursa
GEMS Education
GEMS Education
1 day ago

Parent Relationship Executive (Immediate) - GEMS Cambridge International School, Abu Dhabi

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Serve as the key link between the school and its parent community, supporting enrolment targets while delivering high-quality customer service across all parent touchpoints. Lead school tours, manage Front of House/Reception, run parent/community events, and maintain parent communications such as newsletters. Collaborate with school leadership and registrar teams on retention, surveys, and events calendars, and help develop marketing initiatives using current digital and bilingual (English/Arabic) content.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Coordinate and lead school tours for prospective parents and visitors to promote the school and support enrolment targets.
  • •Provide day-to-day management of the Front of House/Reception and ensure quality customer service across parent touchpoints.
  • •Manage and continually develop parent communication channels (e.g., newsletters) to keep parents informed and support retention.
  • •Organize parent/community events to engage parents in school activities and celebrations.
  • •Maintain open lines of communication for parent concerns, complaints, and feedback, and collaborate as needed to handle issues effectively.

Key Requirements

  • •Bachelor’s degree in marketing or communications (preferred).
  • •Minimum two years in a customer service-focused role.
  • •Proven success meeting sales targets; ability to influence others to deliver consistent results.
  • •Relationship management experience building and influencing professional relationships with peers and the parental community.
  • •Bilingual communication skills in English and Arabic (written and spoken).
Education:Bachelor's in marketing or communications
Skills:ProactiveRelationship managementCustomer serviceCommunicationInterpersonal skills
Languages:EnglishArabic

Company Brief

GEMS Education
GEMS Education is a Dubai-based global operator of private K–12 schools, running a large network of international schools and education services focused on delivering curriculum, teacher development, and student innovation programmes worldwide.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 2000
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