Roadside Technicians - Bristol (Home, GB, HOME BASED)

Allianz
Bristol
Workplace: RemoteFull timeGBP 38,000 - 41,200 annuallyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Communication","Problem-solving","Customer service","Attention to detail","Teamwork"]

Experienced vehicle/roadside technician needed to diagnose faults at the roadside, repair on-site when safe, or arrange recovery. You’ll work from home with a fully equipped van, travel across Bristol area, and use modern diagnostic tools and digital processes in an AI-enabled environment to get customers back on the road.

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FursaFursa
Allianz
Allianz
3 months ago

Roadside Technicians - Bristol (Home, GB, HOME BASED)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Experienced vehicle/roadside technician needed to diagnose faults at the roadside, repair on-site when safe, or arrange recovery. You’ll work from home with a fully equipped van, travel across Bristol area, and use modern diagnostic tools and digital processes in an AI-enabled environment to get customers back on the road.
Location: Bristol
Workplace: Remote
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Attend roadside assistance calls, assess the situation, diagnose faults using modern diagnostic tools, and repair at scene wherever safe and possible so customers can continue their journey.
  • •Make practical, safety-led decisions on repair versus recovery; when needed, arrange professional recovery and dealer workshop attention.
  • •Own each job end-to-end: communicate clearly with customers, set expectations, and provide reassurance in their moment of need.
  • •Operate and maintain your fully equipped van, manage tools and parts, follow safety procedures, and keep accurate notes in our systems.
  • •Meet service, safety and quality standards while working efficiently toward achievable targets with clear financial rewards.

Pay and Benefits

Salary: GBP 38,000 - 41,200 annually
Perks:Health InsurancePensionDiscounts

Key Requirements

  • •Proven experience as a vehicle or roadside technician who can work independently at the scene; you’ll often be the sole decision-maker and fixer on site.
  • •Strong diagnostic and fault-finding skills with modern equipment; you need to quickly identify issues and decide the safest, fastest route to get the customer moving.
  • •Confident, calm customer communication; you’re the face of Allianz Partners at the roadside and responsible for managing expectations and safety.
  • •Comfortable using IT, mobile apps and diagnostic software; our tools and processes are digital, and accurate data capture is part of the job.
  • •Full UK driving licence and confidence driving a fully equipped van; you’ll travel across Plymouth or Belfast and surrounding areas.
Skills:CommunicationProblem-solvingCustomer serviceAttention to detailTeamwork
Licenses:Full UK driving licence
Certifications:EV Level 3 IMI AccreditedATA Level 3 roadside diagnostics
Tech Stack:Diagnostic toolsMobile appsITCloud-based toolsAIMachine learningData analyticsEV Level 3 IMI AccreditedATA Level 3 roadside diagnostics

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn