Sales Associate

Tapestry
Malaysia
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Clienteling","Adaptability","Customer service","Sales focus","Data awareness"]

Deliver an elevated, personalized shopping experience as a front-line Coach brand ambassador. Build and maintain client relationships through styling, product expertise, and tailored recommendations while meeting individual and store sales goals. Use mobile POS, clienteling tools, and social selling (including short-form video) to drive loyalty and repeat purchases. Support daily store operations across cash wrap, inventory, replenishment, and visual merchandising while maintaining service and asset protection standards.

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FursaFursa
Tapestry
Tapestry
3 months ago

Sales Associate

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Last checked: 1 hour agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience as a front-line Coach brand ambassador. Build and maintain client relationships through styling, product expertise, and tailored recommendations while meeting individual and store sales goals. Use mobile POS, clienteling tools, and social selling (including short-form video) to drive loyalty and repeat purchases. Support daily store operations across cash wrap, inventory, replenishment, and visual merchandising while maintaining service and asset protection standards.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador by following the Guide to Style and Service standards and building lasting client relationships.
  • •Drive sales through cross-selling, upselling, and personalized recommendations while meeting individual and team KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Complete daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards.
  • •Support inventory cycles (receive shipments, stock shelves, manage product movement) and assist teammates in other functional areas as needed.

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS).
  • •Strong English proficiency and ability to work in a fast-paced retail environment.
  • •Ability to lift 25 lb regularly (up to 50 lb occasionally) and maneuver the sales floor and stockroom.
  • •Social media savvy, including clienteling and data acquisition skills (live-stream shopping or video demos preferred).
Experience:1+ yearsLuxury retail
Skills:ClientelingAdaptabilityCustomer serviceSales focusData awareness
Languages:English
Tech Stack:POSMobile POSIPadLaptopShort-form videoSocial sellingClienteling tools

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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