Sr Customer Development Rep

HSBC
Shanghai
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Presentation","Sales skills","Objection handling","Communication","Interpersonal skills","Customer service orientation","Working under pressure"]

Drive Premier Acquisition by implementing customer acquisition strategies and converting central or self-generated leads into new-to-bank customers. Complete retail sales activities to deliver high-quality service for top-tier personal clients while supporting relationships across relevant business areas such as WPB and Marketing. Provide consistently high-standard customer service to meet customer satisfaction goals, backed by strong sales and presentation skills.

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FursaFursa
HSBC
HSBC
1 month ago

Sr Customer Development Rep

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Drive Premier Acquisition by implementing customer acquisition strategies and converting central or self-generated leads into new-to-bank customers. Complete retail sales activities to deliver high-quality service for top-tier personal clients while supporting relationships across relevant business areas such as WPB and Marketing. Provide consistently high-standard customer service to meet customer satisfaction goals, backed by strong sales and presentation skills.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Implement Premier Acquisition strategies successfully.
  • •Acquire new-to-bank customers via central or self-generated leads.
  • •Complete simple retail sales to deliver high-quality service to top-value personal clients.
  • •Develop strong working relationships with relevant business areas such as WPB and Marketing.
  • •Deliver high-standard customer service to meet customer satisfaction goals.

Key Requirements

  • •Bachelor’s degree or equivalent experience.
  • •Minimum of one year proven and progressive financial services and/or retail sales experience.
  • •Sound knowledge of deposits, WEM products, mortgage, etc.
  • •Knowledge of banking/finance laws and regulations, consumer trends, competitor offerings, and economic/foreign currency markets.
  • •Strong presentation and sales skills, including objection handling and the ability to work under pressure.
Experience:1+ yearsFinancial servicesRetail sales
Education:Bachelor's
Skills:PresentationSales skillsObjection handlingCommunicationInterpersonal skillsCustomer service orientationWorking under pressure

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn