Part Time Auction Support Specialist (Manheim)

AutoTrader.com
United States
Workplace: OnsitePart timeUSD 15.1 - 22.69 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Problem-solving","Organizational skills","Focus","Composure"]

Provide on-site auction support at a Cox Automotive Manheim location by accurately recording vehicle and customer information during sale days. Verify sold vehicle details for accuracy, manage lane and bid entries in AS400, support the auctioneer virtually, and handle title absent workflows using Salesforce. Respond to customer requests through phone, email, chat, and ticketing systems. Part-time (~15–20 hours/week) with a Tuesday–Thursday schedule.

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FursaFursa
AutoTrader.com
AutoTrader.com
1 week ago

Part Time Auction Support Specialist (Manheim)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide on-site auction support at a Cox Automotive Manheim location by accurately recording vehicle and customer information during sale days. Verify sold vehicle details for accuracy, manage lane and bid entries in AS400, support the auctioneer virtually, and handle title absent workflows using Salesforce. Respond to customer requests through phone, email, chat, and ticketing systems. Part-time (~15–20 hours/week) with a Tuesday–Thursday schedule.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Use AS400 to record lane and Simulcast bid amounts, enter customer data, process sold units, and verify/enter lights.
  • •Work with the auctioneer virtually to verify system information accurately represents each vehicle.
  • •Verify vehicle run order and ensure appropriate vehicles are keyed and sold.
  • •Operate monitor virtually and support review of Simulcast bids; provide arbitration and vehicle announcements.
  • •Respond to customer requests via phone, email, chat, and ticketing systems, including title absent support using Salesforce.

Pay and Benefits

Salary: USD 15.1 - 22.69 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •High School Diploma/GED required.
  • •Generally less than 2 years of experience.
  • •Effective communication skills.
  • •Strong problem-solving and organizational skills.
  • •Ability to stay focused and composed during fast-paced sale-day activities.
Education:High School
Skills:CommunicationProblem-solvingOrganizational skillsFocusComposure
Languages:Spanish
Tech Stack:AS400Salesforce

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn