Technical Product Support Analyst

Trane Technologies
United States
Workplace: HybridFull timeUSD 66,816.66 - 93,309.99 annuallyFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Attention to detail","Written communication","Critical thinking","Troubleshooting","Self-motivation"]

Create, maintain, and validate product data—pricing, rules, and notes—for Trane’s Unitary portfolio. Own configuration management and bill of materials across multiple systems to ensure data integrity, troubleshoot customer-reported data/application issues, and deliver accurate data products. Partner with cross-functional teams to build analytics workflows and data visualizations that support business objectives, while communicating product selection and ordering needs clearly to internal teams and external customers.

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Trane Technologies
Trane Technologies
2 days ago

Technical Product Support Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Create, maintain, and validate product data—pricing, rules, and notes—for Trane’s Unitary portfolio. Own configuration management and bill of materials across multiple systems to ensure data integrity, troubleshoot customer-reported data/application issues, and deliver accurate data products. Partner with cross-functional teams to build analytics workflows and data visualizations that support business objectives, while communicating product selection and ordering needs clearly to internal teams and external customers.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Oversee implementation, maintenance, and auditing of configuration management and bill of materials across multiple systems to ensure data integrity
  • •Convert requirements from design, engineering, product support, and manufacturing into effective supporting tools and processes
  • •Troubleshoot and resolve data and application issues reported by customers with timely, effective solutions
  • •Ensure delivery of accurate and reliable data products by reviewing both personal work and others’ work
  • •Collaborate with cross-functional teams to create and maintain analytic workflows and data visualizations supporting business objectives
Travel: Low travel

Pay and Benefits

Salary: USD 66,816.66 - 93,309.99 annually
Perks:Health Insurance401kLearning BudgetPaid LeaveParental Leave

Key Requirements

  • •Bachelor’s degree in Computer Science, Statistics, Data Science, Information Systems, Engineering, or equivalent education
  • •Associate’s degree in Electrical or Mechanical Design and 2 years of Trane Commercial Product experience is preferred
  • •Working knowledge of computer-aided graphic systems; AutoCAD experience preferred
  • •Able to function in a technical engineering team environment and work effectively with cross-functional teams
  • •High attention to detail with strong written communication skills
Education:Bachelor's
Skills:Attention to detailWritten communicationCritical thinkingTroubleshootingSelf-motivation
Tech Stack:AutoCAD

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn