Customer Service Representative

Provide friendly, knowledgeable customer service as the primary contact for walk-ins, phone orders, and will-call requests. Greet customers, understand needs, recommend product solutions, and upsell to help them grow their businesses. Prepare sales orders, assist with selecting and loading merchandise, resolve complaints, and make follow-up calls to generate additional opportunities. Maintain a clean, well-stocked sales center and help with receiving, shipping, and warehouse duties.