Sales Support Associate III

Tapestry
Waterloo
Workplace: OnsitePart timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Support store operations to deliver a great in-store experience—welcoming customers, operating POS at the cash wrap, and keeping the sales floor and stockroom organized. Process shipments and transfers, manage stock levels, and execute visual merchandising updates. Promote add-on products and gift cards, capture customer information where permitted, and ensure compliance with Loss Prevention policies while working flexible retail hours.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support store operations to deliver a great in-store experience—welcoming customers, operating POS at the cash wrap, and keeping the sales floor and stockroom organized. Process shipments and transfers, manage stock levels, and execute visual merchandising updates. Promote add-on products and gift cards, capture customer information where permitted, and ensure compliance with Loss Prevention policies while working flexible retail hours.
Location: Waterloo
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth, professionalism, and personalized assistance while anticipating customer needs.
  • •Operate POS accurately and maintain cash-wrap organization while handling cash/media in compliance with policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Suggest add-on products and promote gift cards while supporting sales floor activities and Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail, with education and experience considered together.
  • •Knowledge of fashion trends and marketplace competition.
  • •Ability to operate cash register systems with basic computer skills (iPad/laptop, Mobile POS, internet) and read price/product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Strong English proficiency and ability to multitask in a fast-paced environment.
Experience:1+ yearsRetail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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