Principal Solutions Architect

Solo
EMEA
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Problem-solving","Troubleshooting","Communication","Presentation","Relationship management"]

Own the technical success of a small set of strategic, post-sales accounts as a trusted advisor. Lead issue resolution with support, drive deep product adoption by uncovering new customer use cases, and consult on best practices for deploying Solo.io products in customer environments. Develop and deliver customer training, advocate customer needs internally with product and engineering teams, and manage risks and opportunities tied to adoption, renewal, and expansion.

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FursaFursa
Solo
Solo
1 month ago

Principal Solutions Architect

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Own the technical success of a small set of strategic, post-sales accounts as a trusted advisor. Lead issue resolution with support, drive deep product adoption by uncovering new customer use cases, and consult on best practices for deploying Solo.io products in customer environments. Develop and deliver customer training, advocate customer needs internally with product and engineering teams, and manage risks and opportunities tied to adoption, renewal, and expansion.
Location: EMEA
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as the primary technical point of contact for strategic accounts, understanding use cases, architecture, and business goals.
  • •Lead technical issue resolution with support and provide primary effort on problems when capacity allows.
  • •Drive product adoption by identifying new customer use cases and opportunities to increase value from Solo.io’s product suite.
  • •Consult on best practices for using Solo.io products in the customer’s environment.
  • •Develop and deliver training sessions and workshops, advocate for customers internally, and provide feedback to product management and engineering.

Key Requirements

  • •5+ years in a customer-facing technical role such as Solutions Architect, Site Reliability Engineer, or Senior Support Engineer.
  • •Deep expertise in cloud-native technologies including Kubernetes, service mesh (e.g., Istio), and API gateways (e.g., Envoy).
  • •Experience in a post-sales role focused on customer success and adoption.
  • •Proven ability to manage technical relationships with large, strategic customers.
  • •Strong problem-solving and communication skills, plus scripting/programming experience (e.g., Go, Python, Bash) as a plus.
Experience:5+ yearsCloud-nativeCustomer successMicroservicesAPIs
Education:Bachelor's in Computer Science (or related field)
Skills:Problem-solvingTroubleshootingCommunicationPresentationRelationship management
Languages:English
Tech Stack:KubernetesIstioEnvoyAPI gatewaysService meshAPIsMicroservicesGraphQLEBPFLinuxContainersCloud ComputingGoPythonBash

Company Brief

Solo
Builds cloud-native application networking and API connectivity products, including service mesh and API gateway solutions, to help enterprises modernize, secure, and manage microservices and APIs across hybrid and multi‑cloud environments.
Industry: Developer Tools
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Boston, United States
Founded: 2017
WebsiteLinkedIn